Phone Number

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Customer service
Current Wait: 69 mins (52m avg)
Hours: Mon-Fri 7am-6pm, Sat 7am-5pm PST; best time to call: 10:15am
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Get to a live person fastest: Calling the number above should go right to a real human being

Reasons customers like you called recently

I placed an order it the torrid app on May **th, ****. Unfortunately the status of my o...
2 days ago
I called the other day. I thought I was logged into my account and placed an order. I...
4 days ago
My account was closed try to reapply but wasn’t allowed account has never been o...
11 days ago
I had returned an order over * weeks ago & still don't have a refund
13 days ago
I purchased two items a few weeks ago and now they are being shipped but my card has b...
23 days ago
I was wondering when my local store will be opening again as I'm waiting to pick up * o...
24 days ago
It's been two weeks since I put in my order i realize it is taking a bit. I just wanted...
a month ago
I made a purchase on ******** in store with Torid credit card for $***.**. On...
2 months ago
Transunion Dispute Department *P.O. Box *****CHESTER, PA *****-***** *Report...
4 months ago
I want my name off your mailing list. I never signed up for a mailing list and I’ve nev...
5 months ago
Hi this is Hannah Im ** and I'm a plus size girl, I was wondering if you are doing mode...
5 months ago
I have a few issues actually. I can't find my credit card. I just moved last month from...
5 months ago
I’m a torrid employee and I want to use my discount online! How do I go about getting g...
6 months ago
I purchased orders buy one get one **% off. I bought * items only received * @ **% off...
6 months ago
OH! for Pete's sake... how many ways do I need to describe the issue!!!! Some sort of...
6 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-867-7431 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-6pm, Sat 7am-5pm PST
Best time to dial
Navigate phone maze to a human
Direct to human
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
Quality of communication
Quality of help
Customer votes
Information last updated
Thu May 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 5,436 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-867-7431 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 866-867-7431 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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