Torrid.com Phone Number

Call Torrid.com customer service faster with GetHuman

  • Calls Torrid.com's Customer Service department
  • The average hold time is 52m
  • Hours are Mon-Fri 7am-6pm, Sat 7am-5pm PST
  • The best time to call is 10:45am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Torrid.com agent: Calling the Torrid.com number above should go right to a real human being

Reasons customers like you called recently

I was told to call by * am but it’s saying you are closed ?
I can’t access my account. It uses an email address that is no longer valid. *I can not...
My items were shipped to Yorkville Illinois and my address is Yorkville ny
First off Torrid charged me twice for an online order. I was unable to contact a person...
My order * dt********** has not arrived*I ordered it on the *th and it's the *th. I pai...
I made a purchase on ******** in store with Torid credit card for $***.**. On...
Transunion Dispute Department *P.O. Box *****CHESTER, PA *****-***** *Report...
I have a few issues actually. I can't find my credit card. I just moved last month from...
I’m a torrid employee and I want to use my discount online! How do I go about getting g...
I purchased orders buy one get one **% off. I bought * items only received * @ **% off...
OH! for Pete's sake... how many ways do I need to describe the issue!!!! Some sort of...
I have torrid cash that I can't use.
I want to know how to use my Torrid cash. I'm not going to download any app to my phone.
I show that I have $** torrid cash with an additional "expired" $** torrid cash, but it...
I need info on a romper. I need to know it I am too tall for it. How do I find out?

Torrid.com Customer Phone Number 866-867-7431 - Stats

Phone number to dial866-867-7431
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm, Sat 7am-5pm PST
Best time to dial10:45am
Average wait52 minutes
Current wait63 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication73%
Quality of help82%
Customer votes636
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Torrid.com's Best Toll-Free/800 Customer Phone Number

This is Torrid.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Torrid.com agent. This phone number is Torrid.com's Best Phone Number because 5,436 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-867-7431 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Torrid.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Torrid.com has 1 phone number. It's not always clear what is the best way to talk to Torrid.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Torrid.com - by phone or otherwise

While 866-867-7431 is Torrid.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Torrid.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Torrid.com.

What is GetHuman's Relationship to Torrid.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Torrid.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about Torrid.com, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Torrid.com Customer Service article.
Torrid.com Customer Service

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