Torrid.com Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about Torrid.com customer service, archive #2. It includes a selection of 1 issue(s) reported December 15, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am having trouble accessing my account since the email address associated with it is no longer valid. I've tried resetting my username and password, but I don't receive any emails to my current address. When I try to create a new account, it says my phone number is already linked to the inaccessible account. Yesterday, an employee at the store updated my email details to receive store coupons.
Reported by GetHuman-darmcnam on गुरूवार, १५ दिसम्बर २०२२, रात ११:०० बजे

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