How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Tim Hortons phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Tim Hortons number should go right to a real human being
Below are some clips we've found from Tim Hortons's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello. And please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance. We're very excited to tell you about a special promotion for select callers.
This will only take a moment.
By answering just a few questions, we will find out if this offer is right for you.
If you're interested in saving money on car insurance, and wanna hear about the best rates in the entire country, please press one and one of our representatives will assist you.
To save money on car insurance, press one now to speak with an insurance representative."
Excerpt from a call with Tim Hortons
Tuesday, April 16, 2024 6:19 AM
The first phone menu
"Hello, and please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a moment. By answering just a few questions, we will find out if this offer is right for you.
Are you or is someone in your household fifty years of age or older?
Are you or is someone in your household fifty years of age or older?
Please hang
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound."
Excerpt from a call with Tim Hortons
Thursday, January 25, 2024 10:14 PM
After you press 1
"Are you or is someone in your household Hello, and congratulations.
Just for calling today, we're offering you a free medical alert device.
You know it's the little life saving button you can wear around your neck in case of an emergency.
Thank you for calling the is Jessica on a recorded line.
Can you hear me okay?
These devices are often very expensive, so press one now to take advantage of this special offer and enjoy the peace of mind that comes with twenty four seven support.
Don't wait. Press one now or remain on the line for additional options."
Excerpt from a call with Tim Hortons
Monday, February 12, 2024 12:54 PM
In fact, much of this information on this page is superfluous because this Tim Hortons phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Tim Hortons operates the call center for this 888-376-4835 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 207 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tim Hortons phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tim Hortons staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tim Hortons is Sunday.The most busy day to call is Thursday, which averages 181% more phone calls by comparison.Again, this is based on a sample of 207 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Tim Hortons is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Tim Hortons staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Tim Hortons number?
Below is a sample of recent calls to Tim Hortons, and their purpose. Are any of these similar to the reason you are trying to call?
General inquiry: "I'm calling Tim Horton."
- From a call lasting 1m 1s , Jan 3, 2024 4:32 PM
Conclusion and closing notes
This is Tim Hortons's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tim Hortons agent. This phone number is Tim Hortons's best phone number because 2,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-376-4835 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Tim Hortons first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tim Hortons has 1 phone number. It's not always clear what is the best way to talk to Tim Hortons representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tim Hortons. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tim Hortons. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.