TiVo Phone Number

Calling TiVo customer service faster by GetHuman

Customer service
Current Wait: 4 mins (4m avg)
Hours: Mon-Fri 7am-7pm, Sat-Sun 8am-6pm PST; best time to call: 1pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 2, then 3, then 0#

Reasons customers like you called recently

We get the error message that the TiVo device we are trying to activate is no longer su...
I need to determine whether I want to keep my Tivo or possibly upgrade to a new one. My...
Need to decide if I want to keep Tivo, upgrade it or get rid of it. I would like to tal...
TiVo stream *K setup account
We need to cancel our TIVO service because we are currently not using it and we want to...
Add apps to TiVo edge
It showed I needed to install new update and after it updated it quit recording suggest...
Lost parental control number and need to reset
Our TiVo box is flashing lights and is not working
I'd like you to find my purchase history and email the dates of purchase and the cost f...
KXAN channel **.* in Austin TX has lost all info in the guide. You can't record anythin...
canot activate tivo stream *k
My TiVo remotes—two of them, cannot control TV volume, channels, anything other than pl...
need help setting up a box
Need help with setup.
See more recent reasons for calling

Help me with my issue

Customer Number 877-367-8486 - by the Numbers

Phone number to dial877-367-8486
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm, Sat-Sun 8am-6pm PST
Best time to dial1pm
Navigate phone maze to a humanPress 2, then 3, then 0#
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication77%
Quality of help83%
Customer votes288
Information last updatedThu Apr 15 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

TiVo's Best Toll-Free/800 Customer Phone Number

This is TiVo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TiVo agent. This phone number is TiVo's Best Phone Number because 7,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-367-8486 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call TiVo we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat. In total, TiVo has 2 phone numbers. It's not always clear what is the best way to talk to TiVo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TiVo - by phone or otherwise

While 877-367-8486 is TiVo's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TiVo customers, is by calling their 877-289-8486 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-289-8486 for Customer Service. If you think this information is inaccurate or know of other ways to contact TiVo please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TiVo.

What is GetHuman's Relationship to TiVo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TiVo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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