TiVo Phone Number

Call TiVo customer service faster with GetHuman

  • Calls TiVo's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 8am-5pm PST
  • The best time to call is 9:30am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live TiVo agent: Must choose an option 1-5.
  • What you hear when you call: Support via text message, press 5. Billing and account-related questions, press 1. Activate service on TiVo device, press 2. Purchase a TiVo device, press 3. Technical support, press 4.

Reasons customers like you called recently

My payment is due now need to change my credit card can't sign in to my account to pay
Need to change payment
Need to change payment type to
Was using a TIVO Bolt that suddenly went out. I had an unused Reconditioned TIVO Edge...
I need to return mini lux not compatible with edge air Greg Anderson...
Of all the Confusing, arcane, inadequate support methods, this is it. Temporary passwor...
I can connect to TiVo channels however the guide shows “to be announced “ and will not...
Hard drive has quit. Can I replace it
The txt said that we only had * days left to hold our recordings. The next day all of m...
I have a TiVo edge and a mini. The mini stopped communicating with the edge.
You shut off the remaining TiVo I was keeping
My remote keeps playing some little musical tone. I can't make it stop. How do I disabl...
How do we get Fox News and discovery channels live
Title not available??? Where'd it go how do I get it back?
TiVo is on and power, Ethernet, HDMI, antenna wires are all connected correctly. It sho...

TiVo Customer Phone Number 877-367-8486 - Stats

Phone number to dial877-367-8486
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial9:30am
Average wait2 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat, twitter, facebook
Quality of communication75%
Quality of help85%
Customer votes286
Information last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

TiVo's Best Toll-Free/800 Customer Phone Number

This is TiVo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TiVo agent. This phone number is TiVo's Best Phone Number because 7,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-367-8486 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call TiVo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter or facebook. In total, TiVo has 2 phone numbers. It's not always clear what is the best way to talk to TiVo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TiVo - by phone or otherwise

While 877-367-8486 is TiVo's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other TiVo customers, is by calling their 877-289-8486 phone number for their Purchasing department. Besides calling, the next favorite option for customers looking for help is via 877-289-8486 for Purchasing. If you think this information is inaccurate or know of other ways to contact TiVo please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TiVo.

What is GetHuman's Relationship to TiVo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TiVo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with TiVo, including live chat and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our TiVo Customer Service page for more information.
TiVo Customer Service

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