A:No. Hours for this phone number are Mon-Fri 8am-5pm PST.The least busy day is Tuesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to TiVo Purchasing?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular TiVo phone number out of 2. Click above to go back to the main customer service number and other contact information, including TiVo email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-5pm PST · Must choose an option 1-5. · Support via text message, press 5. Billing and account-related questions, press 1. Activate service on TiVo device, press 2. Purchase a TiVo device, press 3. Technical support, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TiVo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Option 2
Here is how our research team describes the way the TiVo phone system greets you: Support via text message, press 5. Billing and account-related questions, press 1. Activate service on TiVo device, press 2. Purchase a TiVo device, press 3. Technical support, press 4.
What are the hours and when should I call?
TiVo operates the call center for this 877-289-8486 phone number Mon-Fri 8am-5pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 1,331 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TiVo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TiVo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TiVo is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 1,331 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call TiVo is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TiVo staffs the call center well on Tuesday.