How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TD Auto Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from TD Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Welcome to TD Auto Finance, a division of TD Bank NA.
Your call may be recorded or monitored for quality purposes.
Please say or enter either the primary buyer's phone number starting with area code code, their Social Security number, or ten digit account number."
Excerpt from a call with TD Auto Finance
Saturday, March 23, 2024 6:28 PM
What are the hours and when should I call?
TD Auto Finance operates the call center for this 800-556-8172 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 825 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TD Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TD Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TD Auto Finance is Sunday.The most busy day to call is Tuesday, which averages 249% more phone calls by comparison.Again, this is based on a sample of 825 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call TD Auto Finance is Friday.
Why call this TD Auto Finance number?
Below is a sample of recent calls to TD Auto Finance, and their purpose. Are any of these similar to the reason you are trying to call?
Making payment with debit card: "I need to make a payment. I'll pay it with a debit card today."
- From a call lasting 5m 54s , Apr 5, 2024 1:24 PM
Payment inquiry: "I just wanted to try to pay a bill."
- From a call lasting 14m 31s , Mar 28, 2024 9:49 PM
Updating contact information: "I need to update my phone number on file."
- From a call lasting 2m 32s , Mar 16, 2024 8:15 PM
Billing inquiry: "I have questions about my bill and payment options."
- From a call lasting 10m 10s , Mar 12, 2024 1:34 PM
Account number inquiry: "I don't know my account number, sir."
- From a call lasting 3m 48s , Mar 5, 2024 7:14 PM
Title not received: "I paid off my car in January but still haven't received my title."
- From a call lasting 4m 49s , Mar 5, 2024 7:07 PM
Arranging car repossession: "I signed the paper for volunteers or surrender and then sent it via email, because I am not living in the country anymore."
- From a call lasting 9m 12s , Feb 1, 2024 8:19 PM
Returning car loan: "I signed the paper to return the car loan but no one picked up the car."
- From a call lasting 11m 40s , Jan 26, 2024 8:31 PM
More Ways to Contact TD Auto Finance Customer Service
There are of course other ways to contact TD Auto Finance customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- TD Auto Finance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is TD Auto Finance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TD Auto Finance agent. This phone number is TD Auto Finance's best phone number because 5,742 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-556-8172 include and other customer service issues. Rather than trying to call TD Auto Finance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TD Auto Finance has 1 phone number. It's not always clear what is the best way to talk to TD Auto Finance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TD Auto Finance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TD Auto Finance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.