Square Enix Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Square Enix customer support.

Square Enix's Best Contact Information


How do I contact Square Enix customer service?

A:Square Enix does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Square Enix starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Square Enix offer 24 hour customer service?

A:Not by phone. But you can contact Square Enix 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Square Enix Customer Service

There are other ways to contact Square Enix customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

support.na.square-enix.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Square Enix customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Square Enix?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Square Enix, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What are the system requirements for Square Enix games?

The system requirements for Square Enix games may vary depending on the specific title. To ensure optimal gameplay, we recommend checking the game's official website or product description for detailed requirements. Generally, Square Enix games require a minimum of a modern operating system (such as Windows 10 or macOS 10.15) with a compatible processor (e.g., Intel Core i5 or equivalent) and sufficient memory (at least 8GB RAM). A dedicated graphics card (NVIDIA GeForce GTX 760 or AMD Radeon R9 270) with at least 2GB VRAM is typically recommended to deliver smooth visuals. Additionally, a stable internet connection might be required for online features or updates. It is always best to review the specific system requirements for each game to ensure a seamless gaming experience.

What languages are supported in Square Enix games?

Square Enix games support multiple languages to cater to a global audience. The languages commonly supported include English, Japanese, French, German, Italian, Spanish, and Chinese (both Traditional and Simplified). However, the specific language options may vary depending on the game and region. Square Enix strives to provide localization services to ensure that players can enjoy their games in their preferred language. Additionally, subtitles and language settings are often customizable within the games, allowing players to personalize their experience. It is recommended to check the game's documentation or official website for precise information on language support for each particular title.

Are there any subscription fees for playing Square Enix games?

No, Square Enix does not charge any subscription fees for playing their games. Most of their games follow a one-time purchase model, where players can buy the game and have access to its content without any additional cost. However, some Square Enix games offer optional subscription-based services or premium content, such as expansion packs or downloadable content (DLC). These additional features are not mandatory and do not affect the core gameplay experience. Square Enix aims to provide an inclusive gaming environment for players by ensuring that subscription fees are not a barrier to enjoying their games, allowing players to immerse themselves in the rich worlds and stories that Square Enix creates.

Top Square Enix customer problems and solutions

Click the link above to get answers to just about any Square Enix customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Square Enix's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Square Enix agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Square Enix anyways and help you with your issue. Over the last 18 months, 990 customers like you have come in search of a phone number for Square Enix and helped us confirm they don't have one. Common reasons that people try to call Square Enix customer support department include and other customer service issues. Rather than trying to call Square Enix first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Square Enix doesn't have any phone numbers. It's not always clear what is the best way to talk to Square Enix representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Square Enix Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Square Enix, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Square Enix customers like yourself.

GetHuman does not provide call center services or customer support operations for Square Enix. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Square Enix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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