Seterus Inc. Customer Service

Phone Number & Contact Info

Seterus Inc.'s Best Phone Number

866-570-5277
Toll-free·Calls Customer Service·Most popular Seterus Inc. number
Q:

How do I talk to a live human at Seterus Inc.?

A:Wait through the message asking for language preference, then press 2, then 0
Q:

Does Seterus Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thu 5am-8pm, Fri 5am-6pm EST. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 22 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Seterus Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Wait through the message asking for language preference, then press 2, then 0
Below are some clips we've found from Seterus Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Hello, and please listen carefully as our menu options may have changed. Calls are recorded for quality assurance. We're very excited tell you about a special promotion for select callers. This will only take a moment. By answering just a few questions, we will find out if this offer is right for you. Just for calling in today, you have the opportunity to receive special pricing on TV, Internet, and phone services from DIRECTV. DIRECTV is your source for the best in TV entertainment, Bundle DIRECTV and high speed Internet from AT and T and get the best of both worlds for one low price.
To take advantage of this offer, press two now to be transferred to a DIRECTV agent.
Press two now to speak with a DIRECTV agent about the special pricing on TV Internet, and phone services.
Otherwise, press pound."
Excerpt from a call with Seterus Inc.
Sunday, May 12, 2024 2:31 AM

What are the hours and when should I call?

Seterus Inc. operates the call center for this 866-570-5277 phone number Mon-Thu 5am-8pm, Fri 5am-6pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 690 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Seterus Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Seterus Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Seterus Inc. is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 690 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Seterus Inc.

In summation, the best day to call Seterus Inc. is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Seterus Inc. staffs the call center well on Tuesday.

Why Customers Call Seterus Inc.

If you have time to do a bit of reading before you call Seterus Inc., we recommend you read over some of our problem-specific articles.

Can I refinance my mortgage through Seterus?

Yes, Seterus does offer mortgage refinancing options. If you are looking to refinance your mortgage, Seterus can assist you. With our refinance programs, you can potentially benefit from lower interest rates, reduce your monthly payments, or even change the duration of your loan. However, the specific terms and conditions, eligibility criteria, and available options may vary depending on your individual circumstances and the current market conditions. To explore refinancing options and determine if you qualify, it is recommended to reach out to Seterus directly. Our dedicated team of mortgage professionals will guide you through the process and help you make an informed decision that suits your financial goals.

Top Seterus Inc. customer service problems

Click the link above to get answers to just about any Seterus Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Seterus Inc. Customer Service Contacts

There are of course other ways to contact Seterus Inc. customer service besides the phone. Below we list the best ones, by medium.

Seterus Inc. Customer Help Desk / Web Support

seterus.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Seterus Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Seterus Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Seterus Inc. agent. This phone number is Seterus Inc.'s best phone number because 4,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-570-5277 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Seterus Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Seterus Inc. has 1 phone number. It's not always clear what is the best way to talk to Seterus Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Seterus Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Seterus Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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