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Santander Customer Service

Phone Number & Contact Info

Santander's Best Phone Number

+44 845 972 4724
Calls Customer Service·Most popular Santander numberCall now
Q:

How do I talk to a live human at Santander?

A:Calling this Santander number should go right to a real human being
Q:

Does Santander offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sat 7am-11pm, Sun 9am-6pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Santander phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Santander number should go right to a real human being
In fact, much of this information on this page is superfluous because this Santander phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Santander operates the call center for this +44 845 972 4724 phone number Mon-Sat 7am-11pm, Sun 9am-6pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Santander phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Santander staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Santander is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Santander

In summation, the best day to call Santander is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Santander staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Santander

If you have time to do a bit of reading before you call Santander, we recommend you read over some of our problem-specific articles.

What is the overdraft fee for my Santander account?

The overdraft fee for your Santander account varies depending on the type of account you have. For the Santander Simply RightSM Checking account, the overdraft fee is $35 per item, up to a maximum of six items per day. For the Santander Premier Plus Checking account, the overdraft fee is $35 per item, up to a maximum of six items per day. However, if your account maintains a positive balance at the end of the business day, you will not be charged an overdraft fee. It's important to note that overdraft fees can be avoided by maintaining a sufficient balance or by linking accounts. Please refer to the account terms and conditions or contact us for specific details regarding your account's overdraft fee.

What is the minimum balance requirement for my Santander account?

The minimum balance requirement for a Santander account varies depending on the type of account you have. Santander checking accounts generally do not have a minimum balance requirement, which means you can maintain a zero balance if you wish. However, certain accounts, such as savings accounts and money market accounts, might have a minimum balance requirement. It is recommended to review the terms and conditions specific to your account or contact Santander customer service for accurate information regarding the minimum balance requirement for your particular account.

How Do I Elect Ebills in My Santander Account?

Log in to your Santander account, and click the Billing tab under My Services section. Go to the My Accounts tab. Scroll down to the eBill section. Click the Change button. Select your statement timeframe, currency and delivery method of choice. Enter your email address to receive eBills. Click Confirm. A pop-up message will notify you that the changes were successful.

Top Santander customer service problems

Click the link above to get answers to just about any Santander customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Santander Customer Service Contacts

There are of course other ways to contact Santander customer service besides the phone. Below we list the best ones, by medium.

Santander Customer Help Desk / Web Support

santander.co.uk - Customer Service
Online customer service supoprt
As a last, sometimes only, resort- Santander customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Santander's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Santander agent. This phone number is Santander's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 845 972 4724 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Santander first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Santander has 1 phone number. It's not always clear what is the best way to talk to Santander representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Santander. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Santander. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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