How Do I Cancel an Existing Transfer in My Santander Account?
You have a number of options for transferring money out of your Santander bank account and into an account at another bank. If you initiated a transfer from your Santander account but need to stop it before it goes through, you can do so as long as it's still pending. Pending transfers can be canceled online. Future-dated transfers need to be canceled by calling a Santander customer service agent.
There are several ways you can transfer money out of your Santander bank account to an account at a different bank. If you have initiated a transfer but now need to cancel it before it goes through, you can do so if you do it before the cancellation cut-off time. Keep reading to learn more.
How to Cancel a Pending Transfer From Your Santander Bank Account
To cancel a pending transfer, one that is just about to be made, follow these instructions:
- Go to the Santander Online Banking page and log in.
- Click on Transfers.
- Click on Scheduled Transfer.
- Locate the Transfer you wish to cancel from the list of transfers.
- Click on the Delete button next to the transfer.
- Review the transfer details.
- Click on Continue.
Please note that you can cancel a pending transfer at any time up to 8 p.m. Eastern Standard Time on the day the transfer is scheduled.
This procedure works for both pending online transfers and pending telephone transfers.
How to Cancel a Future-Dated Transfer From Your Santander Bank Account
To cancel a transfer that is scheduled for a future date, you need to contact a Santander customer service representative and ask for help doing that. There is no online option for canceling a future transfer. You can reach a Santander agent Monday through Saturday from 8 a.m. to 8 p.m. Eastern Standard Time.
Contacting Santander
To get the help of a Santander customer service agent in canceling a transaction, you should use the customer service phone line. If you just have some questions you need answered, you can use either the phone or the Santander help forum.
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