Royal Jordanian Airlines Customer Service

Phone Number & Contact Info

Royal Jordanian Airlines's Best Phone Number

212-949-0060
Calls Customer Service·Most popular Royal Jordanian Airlines number
Q:

How do I talk to a live human at Royal Jordanian Airlines?

A:Press 1
Q:

Does Royal Jordanian Airlines offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Royal Jordanian Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Royal Jordanian Airlines operates the call center for this 212-949-0060 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 893 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Royal Jordanian Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Royal Jordanian Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Royal Jordanian Airlines is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 893 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Royal Jordanian Airlines

In summation, the best day to call Royal Jordanian Airlines is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Royal Jordanian Airlines staffs the call center well on Monday.

Why Customers Call Royal Jordanian Airlines

If you have time to do a bit of reading before you call Royal Jordanian Airlines, we recommend you read over some of our problem-specific articles.

Is there a frequent flyer program for Royal Jordanian Airlines?

Yes, Royal Jordanian Airlines offers a frequent flyer program called Royal Club. This program allows passengers to earn miles and enjoy various exclusive benefits when flying with the airline. Members can accumulate miles based on the distance traveled, fare class, and membership level. These earned miles can be redeemed for free flights, upgrades, extra baggage allowance, and access to airport lounges. Royal Club also offers elite tiers such as Silver, Gold, and Platinum, providing additional privileges such as priority check-in, increased baggage allowance, and extra legroom. Furthermore, Royal Club members can earn miles when traveling with partner airlines and can also earn miles through credit card partnerships and by staying at partner hotels. Joining the program is free, and passengers can easily enroll online or at any Royal Jordanian sales office.

What is Royal Jordanian's cancellation policy?

Royal Jordanian Airlines' cancellation policy allows passengers to cancel their tickets and receive a refund, subject to applicable fees and conditions. The refund amount and cancellation fees depend on the fare type and time of cancellation. For fully refundable tickets, the cancellation fee may be waived, while non-refundable tickets may incur a cancellation fee. Passengers are advised to review the fare rules and conditions before purchasing their tickets to understand the cancellation policy that applies to their specific fare type. Additionally, in case of flight cancellations by the airline, Royal Jordanian provides options for rebooking or refunding eligible tickets. Passengers can contact the airline's customer support or refer to their website for more specific details on the cancellation policy and steps to initiate a refund or rebooking.

What are the accepted forms of payment for booking?

Royal Jordanian Airlines accepts various forms of payment for booking flights. Customers can pay using major credit cards such as Visa, Mastercard, American Express, Diners Club, and Discover. Additionally, the airline accepts debit cards, including those with Visa or Mastercard logos. Alternative payment methods, such as PayPal or Alipay, are also accepted for online bookings. Cash payments are accepted at Royal Jordanian's sales offices or ticketing offices, where customers can visit in person to make a reservation and settle the payment. It is important to note that payment options may vary depending on the country of booking or ticketing. Please refer to the specific payment instructions provided during the booking process or contact Royal Jordanian Airlines for further clarification.

Top Royal Jordanian Airlines customer service problems

Click the link above to get answers to just about any Royal Jordanian Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Royal Jordanian Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Royal Jordanian Airlines agent. This phone number is Royal Jordanian Airlines's best phone number because 5,358 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-949-0060 include Change my flight, Cancel my flight, Insurance claim, Seats, Lost baggage and other customer service issues. Rather than trying to call Royal Jordanian Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Royal Jordanian Airlines has 1 phone number. It's not always clear what is the best way to talk to Royal Jordanian Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Royal Jordanian Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Royal Jordanian Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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