Royal Jordanian Airlines Customer FAQ

To retrieve lost luggage, report the issue to Royal Jordanian Airlines as soon as possible, ideally at the airport's lost luggage desk. You will need to provide your flight details and luggage description. After filing a report, you will receive a reference number to track the status of your luggage. Keep this number for future reference. The airline will work to locate your luggage and arrange for its return to you.

We're sorry, but we can't directly provide a waiver code for a schedule change on Royal Jordanian Airlines. Waiver codes are generally given due to specific circumstances affecting the airline or your flight and are typically provided by the airline's customer service. It's best to directly contact Royal Jordanian Airlines if you believe your situation qualifies for a waiver.

The Royal Jordanian Airlines' schedule change policy states that if an airline schedule changes, ticket holders may be entitled to reroute their flight at no extra cost, opt for a refund, or change to an alternate flight depending on the extent of the change and availability of alternative flights. The exact remedies would depend on the specific circumstances including the cause of the schedule change, the duration of the delay, and the passenger's fare rules. However, it's always recommended to check the most updated policy online directly from Royal Jordanian Airlines or connect with their customer service for the most accurate information.

If you're unable to register for the Royal Jordanian app, it might be due to a network issue, a problem with the data you're entering or an issue with the app itself. Ensure you have a stable network connection first. Then, make sure you're filling in all the necessary data correctly. If the problem persists, you might want to uninstall the app, then download and install it again. Make sure your device has the latest operating system updates and that the app is also the most recent version. If none of these solutions work, there may be a temporary issue with the app itself.