Pinterest is a social media platform that focuses on the sharing of images and image-related online content. As one of the most popular social media platforms in the world, it isn't surprising that the Pinterest gets a lot of requests for support.
It should be noted, however, that Pinterest does not offer phone-based or even live chat customer service. If you need help using Pinterest, you will have to complete an online support request through the platform's website.
Why Do People Contact Pinterest Customer Support?
Pinterest users may need customer support for many different reasons, including:
Best Practices for Contacting Pinterest Customer Service
There are a few things that you can do to help make sure that your request for Pinterest customer support is handled quickly and professionally:
How do Consumers Feel About Contacting Pinterest Customer Service?
Most Pinterest users are fully aware that Pinterest is a free-to-use service and don't expect the same type of support that they would receive from a business that charged for its services. As it stands, however, users of Pinterest appear to be reasonably satisfied with the level of support provided.
It should be noted that there are some businesses that work with Pinterest and purchase advertising, they have different ways of connecting with the company, but, once again, there is no established pattern online or in the news media of complaints about the level of customer service received.
What Kind of Issues can Pinterest Customer Service Representative Resolve?
Pinterest customer service can troubleshoot, provide technical support, address hacking attempts, investigate copyright complaints, look into scam sites and address appeals.
What Can't Be Resolved by Contacting Pinterest Customer Service?
Pinterest users who are having problems using the site due to software or hardware compatibility may find that they are unable to resolve these problems with Pinterest customer service. Customer support may be able to suggest workarounds, but it is ultimately on the user to ensure that his or her software and hardware is compatible with Pinterest
In addition, Pinterest customer service cannot change its content just because a user is offended by it. Customer support agents are unable to resolve conflicts between Pinterest users.
What Should You Do If You Have an Unsuccessful Communication with Pinterest?
If your attempt at contacting customer service in hopes of resolving an issue or getting a question answered is initially unsuccessful, don't give up, you may still have options.
First, respond to the communication that you received from Pinterest. Describe why their response was inappropriate and ask Pinterest to review your case and provide needed assistance or answers.
If you don't get the response you want, try starting a new support request. Make sure that you attach documentation of your issue and that you clearly express your questions or concerns. Have a friend read your request to make sure that it is understandable. There is a real possibility that the next agent you work with will have more knowledge or experience and will be able to resolve your problem.
You came here to see Pinterest's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Pinterest agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Pinterest anyways and help you with your issue. Over the last 18 months, 20,424 customers like you have come in search of a phone number for Pinterest and helped us confirm they don't have one. Common reasons that people try to call Pinterest customer support department include Problem With the App, Delete Account, Account Access, Hacked Account, Update Account Info and other customer service issues. Rather than trying to call Pinterest first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now Pinterest doesn't have any phone numbers. It's not always clear what is the best way to talk to Pinterest representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Pinterest, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Pinterest customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pinterest. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.