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Pinterest Customer FAQ

Top Answers & How-to Guides

How do I Contact Pinterest Customer Service?

The question we are asked most often is about how to talk to Pinterest customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reactivate a Suspended Pinterest Account?

Communication is the most critical aspect of all organizations, either online or offline. To make customers and users of your...

How Do I Move Pins Between One Account to Another on Pinterest?

If you'd like to move pins from one Pinterest account to another, first you'll want to login to your account with the pins you...
Ask any question you have about Pinterest customer service, get an answer now.

Recent Pinterest Customer Questions

I accidentally opened a business account and I want my original personal account back.

To revert back to your personal account from a business account on Pinterest, you can convert your business account to a personal account. Go to your account settings and find the option to switch to a personal account. Follow the prompts to complete the process. If you want to ensure a smooth transition, double-check that any important content or boards you wish to keep are saved.
Asked Aug 14, 2025 7:26 PM

how do i access my account on my iphone?

To access your Pinterest account on your iPhone, download the Pinterest app from the App Store. Once installed, open the app and tap on "Log in." Enter your email address and password associated with your account. If you've forgotten your password, you can tap on "Forgot password?" to reset it. After logging in, you'll have full access to your account and can start pinning!
Asked Jul 1, 2025 10:11 PM

I am being billed for ads I did not run.

If you are being billed for ads you did not run, it is important to review your ad account for any campaigns that may be active. Additionally, check if there have been any unauthorized access or changes made to your account. If you suspect fraudulent activity, please secure your account and follow the necessary steps for reporting. For further assistance, there is a link to the most up-to-date contact information right here on this page.
Asked May 25, 2025 7:30 PM

How do I appeal a suspended Account?

To appeal a suspended account on Pinterest, you should follow the instructions provided in the email you received regarding the suspension. This email typically includes details about the suspension and instructions on how to submit your appeal. Make sure to provide any required information and clarify your situation in your appeal.
Asked May 3, 2025 4:11 PM

Not able to sign into my old account

If you're unable to sign into your old account, make sure you are using the correct email address and password. If you've forgotten your password, you can reset it through the "Forgot password?" link on the sign-in page. Check your email for a password reset link. If you no longer have access to the email associated with your account, account recovery options may be limited.
Asked Apr 16, 2025 8:33 PM

Help me with my Pinterest customer service issue

Content and Privacy

How to Stop Pinterest from Posting on Facebook?

If you have set your Pinterest account to automatically post your Pins to your Facebook account and want it to stop, it is...

What should I do if I receive spam or unsolicited messages on Pinterest?

When spam or unsolicited messages are received on Pinterest, users can take effective measures to address the issue. They...

What are Pinterest's community guidelines?

Pinterest's community guidelines aim to create a safe and positive user experience by outlining acceptable conduct and content...

Can I hide my profile from others on Pinterest?

Pinterest lets users adjust privacy settings to control board visibility, but does not offer a complete profile hiding feature....

Account Management

How Do I Reactivate a Suspended Pinterest Account?

Communication is the most critical aspect of all organizations, either online or offline. To make customers and users of your...

How Do I Recover My Pinterest Account?

Pinterest users can delete their accounts temporarily or permanently. Temporary deactivation removes boards, while permanent...

How Do I Delete My Pinterest Account?

This guide provides step-by-step instructions for deleting your Pinterest account. After logging in, go to Settings, click on...

What should I do if I forget my Pinterest password?

If a user forgets their Pinterest password, they can easily reset it by going to the login page and selecting the "Forgot your...

How can I change my Pinterest account settings?

To alter account settings on Pinterest, users should log in, click on their profile picture, and locate the settings option,...

App Issues

Why Does Pinterest Ask Me to Verify My Age?

Age verification is ultimately designed to protect minors. Requiring that a minor is at least thirteen is put in place to...

What Do I Do If I'm Having a Problem with My Pinterest App?

Are you experiencing problems with your Pinterest app, you can solve any of them in a few steps with these helpful tips.

How do I report inappropriate content on Pinterest?

To report inappropriate content on Pinterest, users should find the specific pin or board, click the three dots for the "More"...

Pins and Boards

How Do I Move Pins Between One Account to Another on Pinterest?

If you'd like to move pins from one Pinterest account to another, first you'll want to login to your account with the pins you...

How can I delete a pin from my board?

To remove a pin from a board on Pinterest, go to the board, find the pin, click on it to open it, then select the menu icon....

How do I create a new board on Pinterest?

To create a new board on Pinterest, a user must log into their account and click the plus sign icon. After selecting the create...

Can I collaborate with others on a board in Pinterest?

Pinterest enables collaboration on boards, allowing users to invite others to contribute their ideas and pins. After creating a...
We look to the Pinterest issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pinterest issues reported to GetHuman

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