Pinterest Customer FAQ

To address violations on your boards, go to the specific pin causing the issue and select the option to report it for violating Pinterest's guidelines. You can also remove any pins that you did not save to your boards. Regularly reviewing your boards helps ensure compliance with Pinterest's rules and removes any unwanted content. Following these steps can help maintain the integrity of your boards.

Pinterest's homepage might keep refreshing due to several reasons such as a poor internet connection, issues with the web browser, or an app bug. Try checking your internet connection, clearing your browser cache, or updating the Pinterest app to see if that resolves the issue.

We're sorry to hear about your issue. The "violation notice" indicates that content you have pinned violates Pinterest's policy. You should have received an email from Pinterest's Community Safety Team with more specific information about the violation. We recommend reviewing Pinterest's Community Guidelines to ensure all your future pins are in compliance. It may be necessary to remove the pin(s) in question to resolve this issue. If you believe this is a mistake, you can appeal the decision via the instructions on the violation notice or email dispatch.

Sure, we'd be happy to assist. If you forgot your password, you can reset it by clicking on "Forgot your password?" at the login page and follow the instructions. You'll receive an email with a link to reset your password. If you're not receiving the email, check your spam or junk folders. If you still can't access your account or you believe it may have been compromised, you should report it to the Pinterest team through the Help Center as soon as possible. The team will guide you through additional steps to recover your account.

Sorry to hear about your account suspension. Pinterest’s guidelines are very strict and it upholds them for all public and private content. If your appeal has been denied, there isn't much else that can be done from your side. This is because the decision has been made by Pinterest, taking all the available details into account. Be sure to review Pinterest's community guidelines thoroughly before creating or contributing to a new account. Understanding and adhering to these guidelines will help prevent future suspensions.