PennyMac Loan Services Phone Number

Call PennyMac Loan Services customer service faster with GetHuman

  • Calls PennyMac Loan Services's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 7am-6pm EST
  • The best time to call is 10:45am
  • Popular issues for this call center: Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, and Extension.
  • Reach a live PennyMac Loan Services agent: Calling the PennyMac Loan Services number above should go right to a real human being

Reasons customers like you called recently

We discussed my escrow account increase
I am unable to make online payments towards my loan and want to speak to an associate.
My homeowner's policy hasn't been paid through escrow. It was supposed top be paid frid...
Customer services for paid loans
They show they paid my mortgage ins however the company that my ins is through hasn’t r...
Need to talk to someone about my loan
Need to speak to someone about my loan
I received a ****-NEC tax form from PENNYMAC LOAN SERVICES, LLC for no employee compens...
I received a ****-NEC for the tax year ****, and don't know why because I've never hear...
I am trying to reach customer service but the phone line appears busy.
I need a copy of my deed. I sent in a request * weeks ago on the website and was told i...
My name is Peggy Palmer, with Allstate Insurance . Our customer, Mark Pinkley, your loa...
I need to find out the name of the homeowners insurance and policy number.

PennyMac Loan Services Customer Phone Number 800-777-4001 - Stats

Phone number to dial800-777-4001
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm EST
Best time to dial10:45am
Average wait2 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication92%
Quality of help82%
Customer votes742
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

PennyMac Loan Services's Best Toll-Free/800 Customer Phone Number

This is PennyMac Loan Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PennyMac Loan Services agent. This phone number is PennyMac Loan Services's Best Phone Number because 3,588 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-777-4001 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call PennyMac Loan Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PennyMac Loan Services has 2 phone numbers. It's not always clear what is the best way to talk to PennyMac Loan Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PennyMac Loan Services - by phone or otherwise

While 800-777-4001 is PennyMac Loan Services's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other PennyMac Loan Services customers, is by calling their 866-601-3518 phone number for their Privacy department. Besides calling, the next favorite option for customers looking for help is via 866-601-3518 for Privacy. If you think this information is inaccurate or know of other ways to contact PennyMac Loan Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PennyMac Loan Services.

What is GetHuman's Relationship to PennyMac Loan Services?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PennyMac Loan Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Toll-free & Customer Numbers

Privacy866-601-3518

Beyond the Phone Number

For more general information about PennyMac Loan Services, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out PennyMac Loan Services Customer Service article.
PennyMac Loan Services Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!