PennyMac Loan Services Phone Number

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Customer service
Current Wait: 90 mins (61m avg)
Hours: Mon-Fri 7am-6pm, Sat 7am-11am EST; best time to call: 1:15pm
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Reasons customers like you called recently

I need to get my payoff for my loan at **** South *st Street Springfield, Illinois
Can't get a human to answer my call. I am an insurance agent and need funds mailed for...
Trying to check a payment
Unable to find loan so I can pay
I am the Agent for home insurance. The client's name is Jan Grimsley. I need the mortga...
Need to get taxes paid through escrow account
PennyMac Escrow Analysis redo. We paid money into our escrow account but our monthly p...
Trying to pay my house payment using debit card and it keeps telling me I have the wro...
I need a satisfaction of mortgage for a loan that is fully paid off
I am requesting an out of cycle escrow analysis
It looks like my mortgage was accidentally charged to my account twice. I need to rever...
I'm Paul Benson *I have a throat tube for ventilation and can't speak. *I'm heavily dru...
I am trying to email a copy of my flood insurance coverage but its not going thru
I am penny mac customer. I am trying to check on escrow to pay property taxes and i eve...
See more recent reasons for calling

Help me with my issue

Customer Number 866-601-3518 - by the Numbers

Phone number to dial866-601-3518
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm, Sat 7am-11am EST
Best time to dial1:15pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait90
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication73%
Quality of help92%
Customer votes635
Information last updatedFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

PennyMac Loan Services's Best Toll-Free/800 Customer Phone Number

This is PennyMac Loan Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PennyMac Loan Services agent. This phone number is PennyMac Loan Services's Best Phone Number because 3,588 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-601-3518 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call PennyMac Loan Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PennyMac Loan Services has 2 phone numbers. It's not always clear what is the best way to talk to PennyMac Loan Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PennyMac Loan Services - by phone or otherwise

While 866-601-3518 is PennyMac Loan Services's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other PennyMac Loan Services customers, is by calling their 800-777-4001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-777-4001 for Customer Service. If you think this information is inaccurate or know of other ways to contact PennyMac Loan Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PennyMac Loan Services.

What is GetHuman's Relationship to PennyMac Loan Services?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PennyMac Loan Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PennyMac Loan Services Contact Info

Other Toll-free & Customer Numbers

Customer Service800-777-4001

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