PennyMac Loan Services Phone Number

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Customer service
Current Wait: 86 mins (61m avg)
Hours: Mon-Fri 7am-6pm, Sat 7am-11am EST; best time to call: 2:30pm
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Get to a live person fastest: Calling the PennyMac Loan Services number above should go right to a real human being

Reasons customers like you called recently

My account is constantly locked. I have changed the password several times just to make...
Im being charged for a lapse in flood coverage and I've already provided proof of no la...
I work for CrossCountry Mortgage and need a FHA Case Number transferred from PennyMac t...
check homeowners insurance escrow payment
I keep getting robo calls Pennymac. If they want to talk to me have "a real person cal...
I can make my house payment, the system won't let me. i need help to rip it
I need my MLB, Mortgage Loan Balance, emailed to me to *****@***.com. I'm the owner of...
My new loan Covid ** issue
My insurance company notified me that they have not received a check from you for my i...
Missed payment to ASI for renewing hazard insurance. Pennymac pays ASI but did not pay...
Autopay did not deduct payment today.
The escrow payment has not arrived to the insurance company. It will be canceled tomor...
Escrow payment has not arrived. Insurance will be canceled tomorrow. Penymac has the wr...
See more recent reasons for calling

Help me with my issue

Customer Number 866-601-3518 - by the Numbers

Phone number to dial866-601-3518
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm, Sat 7am-11am EST
Best time to dial2:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait86
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication74%
Quality of help91%
Customer votes634
Information last updatedSun Nov 20 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

PennyMac Loan Services's Best Toll-Free/800 Customer Phone Number

This is PennyMac Loan Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PennyMac Loan Services agent. This phone number is PennyMac Loan Services's Best Phone Number because 3,588 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-601-3518 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call PennyMac Loan Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PennyMac Loan Services has 2 phone numbers. It's not always clear what is the best way to talk to PennyMac Loan Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PennyMac Loan Services - by phone or otherwise

While 866-601-3518 is PennyMac Loan Services's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other PennyMac Loan Services customers, is by calling their 800-777-4001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-777-4001 for Customer Service. If you think this information is inaccurate or know of other ways to contact PennyMac Loan Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PennyMac Loan Services.

What is GetHuman's Relationship to PennyMac Loan Services?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PennyMac Loan Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PennyMac Loan Services Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All PennyMac Loan Services contacts
PennyMac Loan Services Phone NumberBEST
General customer information

Other Toll-free & Customer Numbers

Customer Service800-777-4001

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