Budget Rent a Car Customer Service

Phone Number & Contact Info

Budget Rent a Car's Best Phone Number

800-214-6094
Toll-free·Calls Customer Service·Most popular Budget Rent a Car number
Q:

How do I talk to a live human at Budget Rent a Car?

A:Press 5 then press 3 during their respective menus
Q:

Does Budget Rent a Car offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 7:30am-5pm CST. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

Budget Rent a Car Customer Phone Numbers

Roadside Assistance

800-354-2847
Toll-free · Mon-Fri 9am-5pm EST · Press 1 ·

Reservation Center

800-527-0700
Toll-free · Mon-Sun 7:30am-5pm CST · At the first menu, say "No." At the next menu, say "More Options." Then say "Other Services." · Are you calling about a new reservation? (Respond to the question.)

Budget Customer Service

800-621-2844
Toll-free · Mon-Sun 7:30am-7:30pm CST · Press 5 then press 3 during their respective menus · Reservations, press 1. To modify, extend, or cancel a rental or reservation, press 2. For a rental you have already had, press 3. For roadside service, press 4.

Technical Support

800-404-8033
Toll-free · Mon-Sun 7:30am-7:30pm CST · Calling this Budget Rent a Car number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Budget Rent a Car phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5 then press 3 during their respective menus
Here is how our research team describes the way the Budget Rent a Car phone system greets you: Reservations, press 1. To modify, extend, or cancel a rental or reservation, press 2. For a rental you have already had, press 3. For roadside service, press 4.
Below are some clips we've found from Budget Rent a Car's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Budget customer service. This call may be recorded for quality purposes. If you're calling to make a reservation, press one. To modify, extend, or cancel a reservation or rental, press two."
Excerpt from a call with Budget Rent a Car
Thursday, January 4, 2024 6:21 PM

They may ask you to say or enter information

"Thank you for calling Bud customer service. This call may be recorded for quality purposes. If you're calling to make a reservation, press one. To modify, extend, or cancel a reservation or rental, press two.
If you are calling about a rental are you calling because your travel plans have been impacted by a flight delay?
For a reservation you've already made, you can say change, confirm, cancel, extend, or contact emergency roadside service."
Excerpt from a call with Budget Rent a Car
Saturday, March 23, 2024 8:14 PM

The first phone menu

"Thank you for calling Budget customer service. This call may be recorded for quality purposes.
If you're calling to make a reservation, press one.
To modify, extend, or cancel a reservation or rental, press two."
Excerpt from a call with Budget Rent a Car
Monday, May 6, 2024 7:17 PM

What are the hours and when should I call?

Budget Rent a Car operates the call center for this 800-214-6094 phone number Mon-Sun 7:30am-5pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 113 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Budget Rent a Car phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Budget Rent a Car staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Budget Rent a Car is Sunday. The most busy day to call is Friday, which averages 178% more phone calls by comparison. Again, this is based on a sample of 113 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Budget Rent a Car

In summation, the best day to call Budget Rent a Car is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Budget Rent a Car staffs up on Monday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Budget Rent a Car

If you have time to do a bit of reading before you call Budget Rent a Car, we recommend you read over some of our problem-specific articles.

What are the requirements for renting a car from Budget Rent a Car?

You must meet a few requirements to rent a car from Budget Rent a Car. Firstly, you need to be at least 21 years old, although certain locations may require a minimum age of 25. Secondly, you must possess a valid driver's license issued by your country of residence, which you should have held for at least one year. International customers may need an International Driving Permit along with their license. Additionally, you must provide a valid credit card in your name, as it will be used for payment and to hold a security deposit during the rental period. Lastly, you may need to show proof of insurance coverage; however, Budget offers various options if you do not have your own insurance. Remember to check the specific requirements of your rental location, as some places may have additional conditions.

How old do I need to be to rent a car from Budget Rent a Car?

To rent a car from Budget Rent a Car, you must be at least 21 years old. However, there are a few rental restrictions based on your age. If you are between 21 and 24 years old, an underage surcharge will be applied to your rental. Additionally, some vehicle types may have age restrictions and are only available for rent if you are 25 years or older. It's important to note that a valid driver's license and a major credit card are required at the time of rental. Moreover, additional charges may apply for young drivers or those with less driving experience. Please visit our website or contact our customer service for further details on age requirements and rental options.

How Do I File a Lost and Found Report with Budget Rent a Car?

This article describes how to file a lost and found report with Budget Rent a Car when you have accidentally left something behind in your rental car. Detailed instructions are provided, including what to do if you have found something in your Budget rental car left behind by another driver.

Top Budget Rent a Car customer service problems

Click the link above to get answers to just about any Budget Rent a Car customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Budget Rent a Car, and their purpose. Are any of these similar to the reason you are trying to call?
Clarifying deposit amount: "Just wanted to confirm the deposit amount and process for renting a car with a Visa debit card."
- From a call lasting 3m 25s , May 28, 2024 2:05 PM
Issue with rental charge: "I returned the car but still showing on my credit card, I was wrongfully charged."
- From a call lasting 5m 6s , Apr 10, 2024 12:42 PM
Disputing fuel service charge: "I'm calling because I got a fuel service charge on my bill, but I shouldn't have."
- From a call lasting 11m 35s , Mar 11, 2024 7:50 PM
Request to cancel reservation: "I'm wondering if there's an option to cancel this reservation or what cost that would be to me if I changed it."
- From a call lasting 6m 19s , Feb 17, 2024 7:51 PM
Car rental inquiry: "I'm trying to rent a car in Spring Hill, Louisiana."
- From a call lasting 3m 34s , Jan 28, 2024 7:52 PM
Car cleanliness and navigation issue: "The CarPlay is not working and the car is very dirty, can I go to a local office to have it cleaned and get the navigation to work?"
- From a call lasting 6m 22s , Jan 11, 2024 4:07 PM

More Budget Rent a Car Customer Service Contacts

There are of course other ways to contact Budget Rent a Car customer service besides the phone. Below we list the best ones, by medium.

Budget Rent a Car Customer Email Addresses

budgetcustomerservice@budgetgroup.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Budget Rent a Car will reply our your email.

Budget Rent a Car Customer Help Desk / Web Support

budget.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Budget Rent a Car customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Budget Rent a Car's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Budget Rent a Car agent. This phone number is Budget Rent a Car's best phone number because 8,388 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-214-6094 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Budget Rent a Car first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Budget Rent a Car has 5 phone numbers. It's not always clear what is the best way to talk to Budget Rent a Car representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Budget Rent a Car. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Budget Rent a Car. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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