Pacific Gas and Electric Phone Number

Calling Pacific Gas and Electric customer service faster by GetHuman

Customer service
Current Wait: 18 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Get to a live person fastest: Press 4 then 4 then 0 then 0 then 0

Reasons customers like you called recently

How to understand my bill rates?
Problem with managing online accounts
I just want to be able to pay the bill. I want to use my debt card.
I just want to pay my sons pge bill online but I don't have his bill. Can't I just use...
I own a condo in Benicia, CA *****. I have a tenant in the unit through a property mana...
My credit card payment was declined for my last bill for some reason
What are the peak hours for weekdays and weekends for placer county california?
PG&E sent me a bill for $*,***.**!!!!!! I want to find out why and what's wrong.
Need help starting service even though Im on another account
We just build ADU attached to our house. The ADU have it own address and it own electri...
Need to talk to a customer service representative regarding my mother in laws house.
Power is out ar our home. On castle hill ranch rd Walnut Creek ca
On *-* my stove was disconnected where do I go to resolve this issue? Where do I get a...
I wanted to speak to a representative I wanted someone to look at my bill I live in Sui...
I have questions regarding moving, security deposit, and my name being associated on th...
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Customer Number 800-743-5000 - by the Numbers

Phone number to dial800-743-5000
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 4 then 4 then 0 then 0 then 0
Average wait
Current wait18
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication72%
Quality of help71%
Customer votes348
Information last updatedWed Apr 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Pacific Gas and Electric's Best Toll-Free/800 Customer Phone Number

This is Pacific Gas and Electric's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pacific Gas and Electric agent. This phone number is Pacific Gas and Electric's Best Phone Number because 3,036 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-743-5000 include Account Access, Setup Payment Arrangement, Transfer Service, Cancel Service, Report Outage and other customer service issues. Rather than trying to call Pacific Gas and Electric we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Pacific Gas and Electric has 1 phone number. It's not always clear what is the best way to talk to Pacific Gas and Electric representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Pacific Gas and Electric - by phone or otherwise

While 800-743-5000 is Pacific Gas and Electric's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Pacific Gas and Electric customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Pacific Gas and Electric please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pacific Gas and Electric.

What is GetHuman's Relationship to Pacific Gas and Electric?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pacific Gas and Electric. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Pacific Gas and Electric Contact Info

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