Pacific Gas and Electric Phone Number

Calling Pacific Gas and Electric customer service faster by GetHuman

800-743-5000
Customer service
Current Wait: 20 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel ServiceAccount AccessSetup Payment ArrangementTransfer ServiceReport OutageA different issue
Get to a live person fastest: Press 4 then 4 then 0 then 0 then 0

Reasons customers like you called recently

Recurring payments did not work all of the sudden
5 hours ago
Lake Sonoma Warm Springs Dam Park HQ.*We are making a Utilities Drawing Plan of the to...
a day ago
Hello! All I really want to know is the DATE the REACH Programme helped me out w* last...
a day ago
I have a complaint about one of your trucks that damaged my car. I want to talk to some...
a day ago
I have questions about several things - billing, PSPS, etc
5 days ago
There is a cover missing in a concrete underground PG&E box on the sidewalk next to a...
5 days ago
Final bill cancelation concerns
5 days ago
I'm moving out of state and am concerned with my final bill, as my ex girlfriend is sti...
5 days ago
I just want to know if I can make payments on my true up or do I have to wait until the...
6 days ago
Solar Panels not working
6 days ago
Please let me talk or chat with real live agent.
7 days ago
Already the it out before
7 days ago
OMG. I find* it impossible to reach an agent on your call tree. I feel it is set up f...
7 days ago
Electrical pole is connected to a tree that is slowly falling. Not an emergency now but...
7 days ago
I need to talk to someone because someone called my phone saying something that IAM not...
11 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-743-5000 - by the Numbers

Phone number to dial
800-743-5000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:15am
Navigate phone maze to a human
Press 4 then 4 then 0 then 0 then 0
Average wait
Current wait
20
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
73%
Quality of help
70%
Customer votes
348
Information last updated
Sat May 30 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Pacific Gas and Electric's Best Toll-Free/800 Customer Phone Number

This is Pacific Gas and Electric's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pacific Gas and Electric agent. This phone number is Pacific Gas and Electric's Best Phone Number because 3,036 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-743-5000 include Cancel Service, Account Access, Setup Payment Arrangement, Transfer Service, Report Outage and other customer service issues. Rather than trying to call Pacific Gas and Electric we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Pacific Gas and Electric has 1 phone number. It's not always clear what is the best way to talk to Pacific Gas and Electric representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Pacific Gas and Electric - by phone or otherwise

While 800-743-5000 is Pacific Gas and Electric's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Pacific Gas and Electric customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Pacific Gas and Electric please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pacific Gas and Electric.

What is GetHuman's Relationship to Pacific Gas and Electric?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pacific Gas and Electric. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Pacific Gas and Electric Contact Info

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