New Balance Phone Number

Call New Balance customer service faster with GetHuman

800-253-7463
Customer service
Current Wait: 8 mins (4m avg)
Hours: Mon-Fri 8am-10pm, Sat 9am-8pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at the end of the first menu

Reasons customers like you called recently

Need Human Resources phone number
I have been wearing New balance sneakers for several years, but would like to understan...
I would like to return my New Balance sneakers for a smaller size. How do I do that. El...
I’m trying to down load insight reader for my magic on this I click purchase on so my...
Maine shoe order Kiya n pay BHI Kiya but money BHI Nahi mile n shoe bhi
New Balance Women's NBGW**** Golf Shoe**I love all your New Balance running and golf sh...
I bought a pair of new balance mens striker waterproof spiked comfort sole golf shoes a...
I have three returns that New Balance receive on June ** and ** and still no credit on...
Is ww***bk* a non slip sole?
Do you have model **** size ** d in stock. I would like to purchase
Need to get another shoe size for my return
Order never arrived, I was told I would get a refund but I haven’t been able to get in...
I want advice on which New Balance shoe would be best for me. I want a light, lace up...
I bought a pair of New Balance umpire shoes * years ago. Where the protector meets the...
No confirmation email in order but took money
See more recent reasons for calling

Help me with my issue

Customer Number 800-253-7463 - by the Numbers

Phone number to dial800-253-7463
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat 9am-8pm EST
Best time to dial2:15pm
Navigate phone maze to a humanPress 0 at the end of the first menu
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication81%
Quality of help92%
Customer votes587
Information last updatedMon Sep 13 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

New Balance's Best Toll-Free/800 Customer Phone Number

This is New Balance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Balance agent. This phone number is New Balance's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-253-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call New Balance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, New Balance has 3 phone numbers. It's not always clear what is the best way to talk to New Balance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting New Balance - by phone or otherwise

While 800-253-7463 is New Balance's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other New Balance customers, is by calling their 800-595-9138 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-595-9138 for Customer Service. If you think this information is inaccurate or know of other ways to contact New Balance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for New Balance.

What is GetHuman's Relationship to New Balance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like New Balance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

New Balance Contact Info

More Company Phone Numbers

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!