New Balance Phone Number

Calling New Balance customer service faster by GetHuman

800-253-7463
Customer service
Current Wait: 8 mins (4m avg)
Hours: Mon-Fri 8am-10pm, Sat 9am-8pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
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Customer Number 800-253-7463 - by the Numbers

Phone number to dial
800-253-7463
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-10pm, Sat 9am-8pm EST
Best time to dial
9am
Navigate phone maze to a human
Press 0 at the end of the first menu
Average wait
4
Current wait
8
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
78%
Quality of help
70%
Customer votes
585
Information last updated
Wed Sep 19 2018 09:00:00 GMT+0000 (UTC)

New Balance's Best Toll-Free/800 Customer Phone Number

This is New Balance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Balance agent. This phone number is New Balance's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-253-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call New Balance we recommend you tell us what issue you are having and then possibly contact them via phone. In total, New Balance has 3 phone numbers. It's not always clear what is the best way to talk to New Balance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting New Balance - by phone or otherwise

While 800-253-7463 is New Balance's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other New Balance customers, is by calling their 800-595-9138 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-595-9138 for Customer Service. If you think this information is inaccurate or know of other ways to contact New Balance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for New Balance.
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