New Balance Phone Number

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Customer service
Current Wait: 7 mins (3m avg)
Hours: Mon-Fri 8am-10pm, Sat 9am-8pm EST; best time to call: 9:30am
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Reasons customers like you called recently

Did you receive my return and credit back
Hi my name is chance in to buy your choes and I sell it in Rwanda cause I stay in Rwanda
Trying to order Lindor shoes. Won’t let me put a size in.
what is the difference between the roam roav t shirt, backpack or just the roav?
I am taking care of a friend in the Chippewa Manor Nursing Home, Chippewa Falls, WI. S...
I ordered golf shoes on **th of January ****, online, paid with...
Shoe no. US ***v* shows an x narrow size. What does that equate to in A,B etc. sizing...
Calling about my refund
Shoes have toe in each pair
Hello is there an issue with the mens ****v* shoe. Both of them developed a home in th...
Shoes were returned to Lawrence, MA on **** @ *:**, received by Solam.*Case Number...
NSB****** shipped directly from the store to you on *****.*Case: ******** - Rep: Jason...
for a number of years I played tennis with the **** model, since it offered a wide widt...
Show has hard piece rubbing in left shoe on left side under first lace digging into my...
See more recent reasons for calling

Help me with my issue

Customer Number 800-253-7463 - by the Numbers

Phone number to dial800-253-7463
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat 9am-8pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0 at the end of the first menu
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication76%
Quality of help72%
Customer votes582
Information last updatedFri Apr 09 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

New Balance's Best Toll-Free/800 Customer Phone Number

This is New Balance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Balance agent. This phone number is New Balance's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-253-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call New Balance we recommend you tell us what issue you are having and then possibly contact them via phone. In total, New Balance has 3 phone numbers. It's not always clear what is the best way to talk to New Balance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting New Balance - by phone or otherwise

While 800-253-7463 is New Balance's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other New Balance customers, is by calling their 800-595-9138 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-595-9138 for Customer Service. If you think this information is inaccurate or know of other ways to contact New Balance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for New Balance.

What is GetHuman's Relationship to New Balance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like New Balance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

New Balance Contact Info

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