New Balance Phone Number

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Customer service
Current Wait: 6 mins (2m avg)
Hours: Mon-Fri 8am-10pm, Sat 9am-8pm EST; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at the end of the first menu

Reasons customers like you called recently

When will ** *E and **B sizes become available in shoe ****?*K*****@***.com
I would like to use a student discount on an item, but it isn't working.
Please advise if the men's style ***-v* is a neutral style.
Please advise if the men's style *** v * is a neutral. John
The Web site useless*Seach function and options become less specific when more terms ar...
Turn on out a claim form. ***-***-****. The base of the shoe has separated from the sou...
Check on if New Balance RCVRYv* are still in production and where to buy them in size *.*W
Need to check product availability or see if product has been discontinued. product sku...
Credit card charged but no order confirmation
bought a pair of new balance womens sneakers on feb * and they have been ripped for the...
I would like an invoice for an online purchase.*Reference U**********Customer PO NC...
They still haven’t sent me my coupons and I return the shoes also I never got a call fr...
i ordered a size **.* and ** and only received * pair. The size ** is too big. *I need...
FRIEND** code is invalid on made in USA men's shoes
reporting corporate identity scam of new balance products
See more recent reasons for calling

Help me with my issue

Customer Number 800-253-7463 - by the Numbers

Phone number to dial800-253-7463
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat 9am-8pm EST
Best time to dial3:30pm
Navigate phone maze to a humanPress 0 at the end of the first menu
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication79%
Quality of help94%
Customer votes610
Information last updatedSun Oct 02 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

New Balance's Best Toll-Free/800 Customer Phone Number

This is New Balance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Balance agent. This phone number is New Balance's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-253-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call New Balance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, New Balance has 3 phone numbers. It's not always clear what is the best way to talk to New Balance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting New Balance - by phone or otherwise

While 800-253-7463 is New Balance's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other New Balance customers, is by calling their 800-595-9138 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-595-9138 for Customer Service. If you think this information is inaccurate or know of other ways to contact New Balance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for New Balance.

What is GetHuman's Relationship to New Balance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like New Balance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

New Balance Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All New Balance contacts
New Balance Phone NumberBEST
General customer information

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