New Balance Customer Service Phone Number

Hold time now: 4 mins (avg 4)
Best time to call: 1:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1. For customers calling from Canada
New Balance's #1 Phone Number

Other customers got on the phone recently because:

To whom it may concern:*I am a very distressed New Balance customer. My husband and I b...
Put on my new balance *** sneakers which are fairly new and the shoelace leather hole t...
I am looking for a pair of navy ****In narrow width. Do you have any thing like this. O...
I recently ordered a pair of shoes. Unfortunately I completely ordered the wrong size...
I would like to buy *** shoes and it cost **$, the problem is that in my country (Israe...
I have the *** NB Trufuse female sneaker, it is one of my favorites!*I am HS cross coun...
I had my sneakers for * month and they ripped.
Would like a matching color of shoelaces instead of white. I purchased the M***GL...
Never got my shoes for the wear test program. No one ever gets back to me when I e-mai...
I recieved a pair of new balance sneakers as a gift under a year ago and only have wore...
My husband needs extra wide (*E) softball cleats in an *.* size. May we special order t...
Please contact me regarding the wear test program, which I belong to. Never received t...
I belong to the wear test program. I was suppose to receive shoes in July. I never re...
Could you please advise on best New Balance shoe for walking on hard floors everyday.I...
Help me with my issue

New Balance Customer Service Phone Number 888-832-7084 - Info & Statistics

Phone number to dial888-832-7084
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat 9am-8pm EST
Best time to dial1:15pm
Navigate phone maze to a humanPress 1. For customers calling from Canada
Average wait4
Current wait4
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone
Quality of communication70%
Quality of help84%
Customer votes416
Best phone number800-253-7463
Information last updatedSun Jan 26 2020 10:00:00 GMT+0000 (UTC)

New Balance's 888-832-7084 Customer Service Number

This New Balance phone number is ranked #3 out of 3 because 660 New Balance customers tried our tools and information and gave us feedback after they called. The reason customers call 888-832-7084 is to reach the New Balance Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, New Balance has call center locations in null and you can call during their open hours Mon-Fri 8am-10pm, Sat 9am-8pm EST. New Balance has 3 phone numbers and 3 different ways to get customer help. We've compiled information about 888-832-7084 and ways to call or contact New Balance with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling New Balance

Calling New Balance at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from New Balance Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with New Balance's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare New Balance's phone numbers against each other.

Contacting New Balance in General

While 888-832-7084 is New Balance's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-253-7463 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach New Balance help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact New Balance.

New Balance Contact Info

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