New Balance Customer Service

Answers to Common Problems

Use New Balance's Phone Number

New Balance's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about New Balance.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for New Balance.
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Click below to show 4 more questions, answers, and complete guides to common New Balance customer support problems.

Recent reasons customers contacted New Balance:

want to order a pair of shoes--- help
I haven’t received my package
On or about May *, I ordered a pair of New Balance shoes. The order number is NS...
May **, **** **New Balance**For Customer Care Dept: Last September *, **** I purcha...
My name is Sofiane, I am a*sporting*marketing student*at UMass Boston. I found your con...
i don’t understand. I needed this sweatshirt for my sons basketball games and I ordered...
I received a gift and the store did not have my size. I was given a credit note but the...
I font know what my confirmation Number I’s, I order sneakers from you on the ** they w...
I got a voucher of new balance through axis bank reward points but I can not use by onl...
I really don't have an issue but really would like to get the Liverpool black and gold...
I'd like to know if u have a slip resistant shoe with rollbar
Ordered true size but it’s too small
Hello. I have a ** year old son that has a birth defect called Klippel Trenauny Syndrom...
To whom it may concern:*I am a very distressed New Balance customer. My husband and I b...
Never got my shoes for the wear test program. No one ever gets back to me when I e-mai...

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Does GetHuman work with New Balance?

GetHuman does not work with New Balance's customer support operations, directly or in any other way. GetHuman has no partnership or relation to New Balance at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check New Balance's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting New Balance at a Glance

New Balance has no chat option
New Balance has no customer email
New Balance has 1 help forum
New Balance has no twitter handle
New Balance has no facebook page
New Balance Phone Number and Contact Information

Answered on this page:

Where is the nearest New Balance store?
What is New Balance's return policy?
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Solutions to common issues

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