Nationwide Building Society Customer Service

Phone Number & Contact Info

Nationwide Building Society's Best Phone Number

+44 845 730 2010
Calls Customer Service·Most popular Nationwide Building Society number
Q:

How do I talk to a live human at Nationwide Building Society?

A:Do not press any buttons when the message asks you to. Hold, and say 'Operator' when prompted.
Q:

Does Nationwide Building Society offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

Nationwide Building Society Customer Phone Numbers

Customer Service

+44 800 302010
24 hours, 7 days · Main switchboard can put you through to the branch you want. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Nationwide Building Society phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not press any buttons when the message asks you to. Hold, and say 'Operator' when prompted.

What are the hours and when should I call?

Nationwide Building Society operates the call center for this +44 845 730 2010 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nationwide Building Society phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nationwide Building Society staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nationwide Building Society is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Nationwide Building Society

In summation, the best day to call Nationwide Building Society is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nationwide Building Society staffs the call center well on Tuesday.

Why Customers Call Nationwide Building Society

If you have time to do a bit of reading before you call Nationwide Building Society, we recommend you read over some of our problem-specific articles.

What are the benefits of becoming a Nationwide Building Society member?

Becoming a Nationwide Building Society member offers a multitude of benefits. Firstly, as a member, you are part-owner of the society, with a say in how it is run. This means you can actively contribute to the decision-making process. Additionally, members receive access to a range of exclusive products and services, such as competitive mortgage rates, savings accounts, and personal loans. The society also prioritizes member satisfaction, offering excellent customer service and support. Moreover, members have the opportunity to participate in the society's annual general meeting, providing an avenue to voice their opinions and influence policy decisions. Finally, as a member, you become part of a trusted financial institution with a long-standing commitment to serving the needs of its members and the wider community.

What are the interest rates for Nationwide Building Society's mortgage loans?

At Nationwide Building Society, our mortgage loan interest rates vary depending on a range of factors such as the loan amount, term, and the borrower's individual circumstances. As we strive to provide tailored solutions, our rates can be competitive and reviewed regularly to ensure they align with market conditions. To access the most up-to-date information and find out the interest rates specific to your situation, we recommend visiting our website or reaching out to our knowledgeable mortgage consultants. They'll be more than happy to guide you through the available options and provide personalized rates that meet your requirements. With Nationwide, you can expect flexible and competitive mortgage loan rates designed to support your individual needs.

What are the eligibility criteria for a personal loan with Nationwide Building Society?

To be eligible for a personal loan with Nationwide Building Society, certain criteria must be met. The applicant must be a UK resident aged between 18 and 79. They must hold a Nationwide current account, mortgage, or savings account for at least three months. Additionally, the applicant must have an annual income of at least £10,000 if they are an existing Nationwide member and £15,000 for new customers. Credit history and affordability assessments are also conducted to determine loan suitability. The loan amount and term are subject to approval based on individual circumstances. These eligibility requirements help ensure responsible lending practices and provide customers with a fair and secure loan experience with Nationwide Building Society.

Top Nationwide Building Society customer service problems

Click the link above to get answers to just about any Nationwide Building Society customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Nationwide Building Society Customer Service Contacts

There are of course other ways to contact Nationwide Building Society customer service besides the phone. Below we list the best ones, by medium.

Nationwide Building Society Customer Help Desk / Web Support

nationwide.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Nationwide Building Society customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nationwide Building Society's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nationwide Building Society agent. This phone number is Nationwide Building Society's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 845 730 2010 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Nationwide Building Society first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nationwide Building Society has 2 phone numbers. It's not always clear what is the best way to talk to Nationwide Building Society representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nationwide Building Society. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nationwide Building Society. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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