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Nationwide Building Society Customer FAQ

Top Answers & How-to Guides

What is Nationwide Building Society's Phone Number?

The question we are asked most often is about how to talk to Nationwide Building Society customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access my Nationwide Building Society accounts on my mobile phone?

Nationwide Building Society customers can manage their accounts via the mobile banking app, available for Android and iOS. The...

What is the difference between an ISA and a regular savings account?

The main difference between an ISA and a regular savings account lies in tax benefits and contribution limits. ISAs offer...
Ask any question you have about Nationwide Building Society customer service, get an answer now.

Recent Nationwide Building Society Customer Questions

How do I close down 2 accounts from my nationwide step by step

To close your Nationwide accounts, follow these steps: 1. Log in to your online banking or mobile app. 2. Navigate to the account you wish to close. 3. Look for the option to close the account, which is usually found in the account settings or help section. 4. Follow the instructions provided, ensuring that all direct debits and standing orders are cancelled and any remaining balance is withdrawn or transferred. 5. Confirm the closure as prompted. If you're closing accounts that have a card, ensure you cut it up after closure. Repeat these steps for the second account.
Asked Jul 30, 2025 8:51 AM

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Mortgages and Loans

What are the interest rates for Nationwide Building Society's mortgage loans?

Nationwide Building Society offers various mortgage options with interest rates influenced by factors like mortgage type and...

What are the eligibility criteria for a personal loan with Nationwide Building Society?

Nationwide Building Society has specific requirements for personal loan eligibility, including being at least eighteen, a UK...

Are there any special benefits for first-time home buyers with Nationwide?

Nationwide Building Society provides various benefits tailored for first-time home buyers, including competitive mortgage rates...

What application documents are needed to apply for a loan?

To apply for a loan with Nationwide Building Society, applicants generally need proof of identity, proof of address, income...

Accounts and Banking

Can I access my Nationwide Building Society accounts on my mobile phone?

Nationwide Building Society customers can manage their accounts via the mobile banking app, available for Android and iOS. The...

Can I open a joint account with Nationwide?

Nationwide Building Society allows the opening of joint accounts for two or more individuals to manage finances...

How can I manage my loan or savings account online?

Nationwide Building Society offers a user-friendly online banking platform for managing loans and savings. Members can log in...

What is the process for withdrawing money from a Nationwide account?

Withdrawing funds from a Nationwide account is easy and can be done via branch visits, ATMs, or online transfers. Customers may...

Savings and Investments

What is the difference between an ISA and a regular savings account?

The main difference between an ISA and a regular savings account lies in tax benefits and contribution limits. ISAs offer...

What are the different savings account options offered by Nationwide?

Nationwide provides various savings accounts to meet diverse needs, including instant access accounts for flexibility and...

Withdrawals and Limits

What is the maximum withdrawal limit at Nationwide Building Society ATMs?

The maximum withdrawal limit at Nationwide Building Society ATMs varies based on account type and conditions, typically around...

What should I do if I forget my online banking password?

If a customer has forgotten their online banking password for Nationwide Building Society, they should look for the "Forgot...

Member Benefits and Fees

What are the benefits of becoming a Nationwide Building Society member?

Becoming a member of Nationwide Building Society offers numerous advantages, including profit-sharing, competitive rates,...

What are the fees associated with Nationwide Building Society accounts?

Fees for Nationwide Building Society accounts vary by account type. Basic current accounts generally have no monthly fees, but...
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