Supercell Customer FAQ

If you are not receiving verification codes for your Clash Royale account, please ensure that your device has a stable internet connection and that you have provided the correct contact information linked to your Supercell ID. Check your spam or junk folders as well, just in case the emails got filtered there. Additionally, you might want to try resending the verification code or restarting the app. If the issue persists, the most up-to-date contact information for assistance can be found right here on this page.

If you’re not receiving the verification code when logging in with your Gmail ID, please ensure that your email address is entered correctly and check your spam or junk folder. It may also help to wait a few minutes and try resending the code. If the issue persists, there is a link to the most up-to-date contact information right here on this page.

If your Clash of Clans account has been hacked and the email changed, you should use the account recovery options available in the game. Follow the instructions for recovering your account through the game's settings or via the Supercell ID if you were using one. It’s important to secure your email and devices as well to prevent further issues.

If your Clash of Clans account is locked, please note that there is a link to the most up-to-date contact information right here on this page that you are viewing. Use that link to find the appropriate support for getting your account secured and unlocked.

If your Clash of Clans account is locked, please refer to the appropriate recovery options in the game. There should be a process for account recovery, and it typically involves verifying your identity or contacting support through the in-game help section. Make sure to follow the instructions provided in the game for the most effective resolution.