How do I recover my Supercell account?
In a nutshell: Having a Supercell ID allows you to secure your game accounts and play on multiple devices effortlessly. To create a Supercell ID, you simply need an email address for the
Introduction
Having a Supercell ID lets you safeguard your game accounts and easily play on all your mobile devices. You don't need a password to get a Supercell ID, just an email address for the verification code needed to log in. If you created an account with Supercell but can no longer access it, read this guide for the detailed steps on how to successfully recover your account.
Find Your Email
Most Supercell ID users tick the box "Remember me on this device" to easily switch between games and to avoid entering verification codes each time they switch to another game. If you weren't automatically logged in to your account and you forgot the email address associated with your Supercell, check your email accounts for any messages containing Supercell ID. Once you have the email address, go to your in-game's Settings.
Tap Disconnected
Enter the Email Address
Type in your email address so you can receive a verification code when you log in to your game.
If you can't find the email address connected to Supercell and still having issues logging in, use the next step.
Open Your Game
Prepare a valid email address before contacting Supercell. You will use this email to connect to your account. Follow the next steps below to recover your account.
Go to Settings
Tap Help and Support
Tap Contact Us
After clicking Contact Us, select Account Recovery and Supercell ID then tap Recover Your Account. You'll be asked a series of questions to confirm you are indeed the account holder. After confirmation, you'll be able to recover your account and get back to your game. Supercell will be sending a verification code to connect to your account so make sure you have access to your email.
Conclusion
You can protect your account by never sharing it with anyone. A person who once had access to your game can impersonate you to regain access to your account. If you suspect someone else may have been using your account, don't hesitate to get in touch with Supercell's Customer Support. Also, never share your login codes not even to Support. It's recommended to enable Two-factor authentication (2FA) to your email account to add a layer of security. For other questions or issues, please contact Support today.
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Why does GetHuman Write How-to Guides for Supercell Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Supercell in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Supercell account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.