Supercell Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Supercell customer support.

How do I contact Supercell customer service?

A:Supercell does not have a customer service phone number, but you can contact them through email, X / Twitter, their website, or Facebook / Messenger.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does Supercell offer 24 hour customer service?

A:Not by phone. But you can contact Supercell 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Supercell Customer Service

There are other ways to contact Supercell customer service besides the phone. Below we list them by medium, from most to least popular.

Supercell Customer Email Addresses

clashofclans.feedback@supercell.com - Customer Service
Use this email for help with Clash of Clans
24 hours, 7 days
hayday.feedback@supercell.com - Customer Service
Use this link for help with Hayday
24 hours, 7 days
boombeach.feedback@supercell.com - Customer Service
Use this email for help with Boom Beach
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Supercell will reply our your email.

Customer Service on X (formerly Twitter)

@supercell - Customer Service
Use this link to get help through Twitter
24 hours, 7 days
Supercell, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Support on Facebook / Messenger

facebook.com/Supercellgames/ - Customer Service
Use this link to get help through Facebook
24 hours, 7 days
Some customer service teams, like that of Supercell, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Customer Help Desk / Web Support

help.supercellsupport.com - Customer Service
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- Supercell customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Supercell?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Supercell, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How do I recover my Supercell account?

Having a Supercell ID allows you to secure your game accounts and play on multiple devices effortlessly. To create a Supercell ID, you simply need an email address for the

Can I play Supercell games on multiple devices with the same account?

Yes, you can play Supercell games on multiple devices using the same account. Supercell has designed their games to be cross-platform compatible, allowing you to seamlessly switch between different devices without losing your progress. By logging into your Supercell account, whether it's through Google Play, Game Center, or Supercell ID, you can easily access your game data on any supported device. This means you can continue your gameplay on a smartphone, tablet, or any other device without any hassle. It also enables you to sync your achievements, in-game purchases, and overall progress across different devices, ensuring a consistent and uninterrupted gaming experience.

How Do I Request a Refund from Supercell?

Requesting a refund from Supercell is a simple process. However, you can't get a refund for in-game purchases. Supercell allows you to request a refund for purchases made on iOS, Android, or the play store. If you run into any problems, you may seek support on email, Twitter, or Facebook

Top Supercell customer problems and solutions

Click the link above to get answers to just about any Supercell customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Supercell's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Supercell agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Supercell anyways and help you with your issue. Over the last 18 months, 42,228 customers like you have come in search of a phone number for Supercell and helped us confirm they don't have one. Common reasons that people try to call Supercell customer support department include Hacked Account, Appeal Ban, Recover Account, Refund a Charge, In Game Problem and other customer service issues. Rather than trying to call Supercell first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or facebook or twitter or web. Unfortunately, right now Supercell doesn't have any phone numbers. It's not always clear what is the best way to talk to Supercell representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Supercell Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Supercell, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Supercell customers like yourself.

GetHuman does not provide call center services or customer support operations for Supercell. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Supercell. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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