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Bungie.net Customer FAQ

Top Answers & How-to Guides

How do I Contact Bungie.net Customer Service?

The question we are asked most often is about how to talk to Bungie.net customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I link my Bungie.net account to multiple platforms?

Yes, players can link their Bungie.net account to various platforms like PlayStation, Xbox, and PC to access game data across...

Can I transfer my character or progress between platforms?

Bungie provides a Cross Save feature enabling players to share their character and progress across various platforms by linking...
Ask any question you have about Bungie.net customer service, get an answer now.

Recent Bungie.net Customer Questions

How do I get my weapons to start firing again?

In most Bungie.net games, weapons can stop firing due to various reasons such as running out of ammo, game glitches, or connection issues. You can try to press the reload button to get your weapon to fire again. If your weapon is literally empty, you'll need to find more ammo. If the problem persists, there could be a game glitch that might be resolved by restarting the game or your console. For connection issues, ensure you have a stable internet connection as latency could result in guns not firing properly. If all fails, we recommend trying another weapon or visiting the forums for advice from other players.
Asked Apr 20, 2024 9:49 PM

Help me with my Bungie.net customer service issue

Game Support

What platforms are supported by Bungie.net?

Bungie.net supports major platforms like PlayStation, Xbox, and PC, offering features for account management, game stats, and...

What are the system requirements for playing Bungie games?

The system requirements for Bungie games, especially Destiny 2, differ based on the title. Destiny 2 requires a stable internet...

How do I report a bug or issue in a Bungie game?

Players can report bugs in Bungie games on the official Bungie Help website, where they can fill out feedback forms. It's...

Account Management

Can I link my Bungie.net account to multiple platforms?

Yes, players can link their Bungie.net account to various platforms like PlayStation, Xbox, and PC to access game data across...

Can I transfer my character or progress between platforms?

Bungie provides a Cross Save feature enabling players to share their character and progress across various platforms by linking...

Rewards and Events

What is Bungie Rewards and how does it work?

Bungie Rewards is a program that allows players to earn rewards for their achievements in Bungie's games, especially Destiny 2....

What are the details of seasonal events on Bungie games?

Bungie's seasonal events in the Destiny franchise offer engaging activities and rewards linked to in-game narratives and...

Merchandise and Access

What are the supported languages on Bungie.net?

Bungie.net supports multiple languages, including English, French, Italian, German, and Spanish, catering to its diverse...

Can I purchase merchandise through Bungie.net?

Bungie.net provides a store where fans can buy various merchandise related to its games, including clothing and collectibles....

How can I access Bungie.net on mobile devices?

Accessing Bungie.net on mobile devices is easy. Users can enter the web address in their mobile browser, as it is designed to...

Community and Features

What are the benefits of joining a Bungie.net clan?

Joining a Bungie.net clan offers numerous advantages, including a community of like-minded players, opportunities for teamwork...

What community features are available on Bungie.net?

Bungie.net offers various community features including forums for discussions, clan creation for cooperative gameplay, and...

Are there any forums or discussion groups on Bungie.net?

Bungie.net features numerous forums and discussion groups for players to connect and share insights about their games. These...
We look to the Bungie.net issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bungie.net issues reported to GetHuman

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