Metro PCS Corporate Offices Phone Number

Hold time now: 45 mins (avg 31)
Best time to call: 9:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to corporate headquarters
Metro PCS's #1 Phone Number

Other customers got on the phone recently because:

I can not locate my contract for a recent phone added to my plan. I need proof of when...
I would like to look up my past call log history for an account I had with you but is n...
When i started my kids line it was * lines for $*** paid. $*** first month and last mon...
Why I can't ******* use my wifi?
I can barely use my unlimited data account the last ** days of each month. Nowhere does...
I want to unlock my phone Samsung Galaxy a**
I want to make sure you have my nrw credit card information
How to setup amazon prime on my new Samsung A** phone?
I cant call metro pcs off my phone for some reason and I want to pay a bill.
Not allowing me to make my payment
Having serious problems with my phone. My husband and I just purchased these phones * m...
my phone is totally blink lite blue screen
I need to speak to a real person ASA*
What is protocol for a lost phone. I'm sure they got a new card and activated it. I h...
Help me with my issue

Metro PCS Corporate Offices Phone Number 214-265-2550 - Info & Statistics

Phone number to dial214-265-2550
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:15am
Navigate phone maze to a humanDirect to corporate headquarters
Average wait31
Current wait45
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or facebook or twitter
Quality of communication69%
Quality of help46%
Customer votes63,741
Best phone number888-863-8768
Information last updatedFri Feb 21 2020 09:00:00 GMT+0000 (UTC)

Metro PCS's 214-265-2550 Corporate Offices Number

This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. The reason customers call 214-265-2550 is to reach the Metro PCS Corporate Offices department for problems like Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service, Account Restricted. As far as we can tell, Metro PCS has call center locations in Dallas and you can call during their open hours Mon-Fri 9am-5pm EST. Metro PCS has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 214-265-2550 and ways to call or contact Metro PCS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Metro PCS

Calling Metro PCS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Metro PCS Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Metro PCS's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Metro PCS's phone numbers against each other.

Contacting Metro PCS in General

While 214-265-2550 is Metro PCS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-863-8768 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Metro PCS help by calling them, is that other customers give their customer support at this number a 69% score for their communication skills and a 46% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Metro PCS.

Metro PCS Contact Info

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