Metro PCS Corporate Offices Phone Number

214-265-2550
Hold time now: 35 mins (avg 31)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to corporate headquarters
This is not the most popular Metro PCS phone number (it's ranked #2). Most customers call 888-863-8768 for support: Click here for best option

Other customers got on the phone recently because:

** hour extension is needed
My metro phone's charging port broke so I need to switch phones but I am unable to rece...
I'm under someone's plan but I want to get my own plan so I want to move over my phone...
My phone was stolen I'm on * lines everything unlimited my question is how do I switch...
This day I made a payment on my account (**********) and did not receive confirmation o...
If I don't have funds to pay my monthly bill and can only pay for * phone can I do that...
network locked on my phone
my phone has an network lock i tried the unlocking ing company but its a charge of...
I want to unlock my tablets carrier.
I called Metro yesterday so that my phones didn’t get turned off I asked for an extensi...
I would like to speak with someone in customer service about payment
Need a promise to pay for friday
Billing issue about paying to have my phone changed over because I couldn't get it done...
Can I reconnect with Metro at the same monthly rate?

Help me with my issue

Metro PCS Corporate Offices Phone Number 214-265-2550 - Info & Statistics

Phone number to dial214-265-2550
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:15am
Navigate phone maze to a humanDirect to corporate headquarters
Average wait31
Current wait35
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or facebook or twitter
Quality of communication74%
Quality of help51%
Customer votes63,747
Best phone number888-863-8768
Information last updatedWed May 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Metro PCS's 214-265-2550 Corporate Offices Number

This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. The reason customers call 214-265-2550 is to reach the Metro PCS Corporate Offices department for problems like Account Restricted, Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service. As far as we can tell, Metro PCS has call center locations in Dallas and you can call during their open hours Mon-Fri 9am-5pm EST. Metro PCS has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 214-265-2550 and ways to call or contact Metro PCS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Metro PCS

Calling Metro PCS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Metro PCS Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Metro PCS's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Metro PCS in General

While 214-265-2550 is Metro PCS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-863-8768 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Metro PCS help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Metro PCS Contact Info

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