Just Energy Customer Service Phone Number

866-587-8674
Hold time now: 36.799999955365834 mins (avg 26.8)
Best time to call: 3:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Just Energy phone number (it's ranked #2). Most customers call 877-913-3076 for support: Click here for best option

Other customers got on the phone recently because:

Need to speak with a customer rep regarding my Just energy contract
when I attempt to login to account for payment, I get address or password not the same...
Was my service disconnected
I need to restore my service
We have a credit on our account *********** of $***.** since we have cancelled your ser...
I just wanted to let y'all know that I sent out my bill this morning a money order and...
Power outage address ***** Bennington Ave Grandview MO. *****
I wanted to ask a simple question about my new Just Energy plan. They told that we will...
my bill is very high and I am very upset
When I went to pay electrical bill it increased significantly and it should have gone d...

Help me with my issue

Just Energy Customer Service Phone Number 866-587-8674 - Info & Statistics

Phone number to dial866-587-8674
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanDirect to human
Average wait26.8
Current wait36.799999955365834
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication87%
Quality of help84%
Customer votes558
Best phone number877-913-3076
Information last updatedTue Jan 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Just Energy's 866-587-8674 Customer Service Number

This Just Energy phone number is ranked #2 out of 2 because 7,338 Just Energy customers tried our tools and information and gave us feedback after they called. The reason customers call 866-587-8674 is to reach the Just Energy Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Just Energy has call center locations in null and you can call during their open hours 24 hours, 7 days. Just Energy has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 866-587-8674 and ways to call or contact Just Energy with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Just Energy

Calling Just Energy at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Just Energy Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Just Energy's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Just Energy in General

While 866-587-8674 is Just Energy's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-913-3076 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Just Energy help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Just Energy Contact Info

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Customer Service877-913-3076

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