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Just Energy Customer FAQ

Top Answers & How-to Guides

What is Just Energy's Phone Number?

The question we are asked most often is about how to talk to Just Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of home services does Just Energy offer?

Just Energy offers a range of home services to meet various needs. Our services include electricity and natural gas plans, water heater...
Ask any question you have about Just Energy customer service, get an answer now.
Contact Just Energy customer service

Overview

What is Just Energy?

Just Energy is a leading energy solutions provider that brings affordable and sustainable energy options to homes and businesses. With...
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What services does Just Energy provide?

Just Energy provides a range of energy solutions and services to meet the needs of residential and commercial customers. We offer fixed-rate...
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Payments

What are the available payment options?

Just Energy offers multiple convenient payment options to its customers. One option is to pay your bills online through their secure...
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Moving

Can I transfer my Just Energy service when I move?

Yes, you can transfer your Just Energy service when you move. Just Energy offers a simple and convenient process for customers who...
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Cancellation

What happens if I want to cancel my Just Energy service?

If you wish to cancel your Just Energy service, you can do so by contacting our customer service team. We strive to provide a hassle-free...
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Are there any penalties for canceling my Just Energy contract early?

Yes, there may be penalties for canceling a Just Energy contract early. Just Energy's early termination fees vary depending on the...
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Renewable Energy

Are there any renewable energy options available with Just Energy?

Yes, Just Energy offers renewable energy options for customers who are looking to reduce their carbon footprint and support environmentally-friendly...
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Home Services

What types of home services does Just Energy offer?

Just Energy offers a range of home services to meet various needs. Our services include electricity and natural gas plans, water heater...
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Help me with my Just Energy customer service issue

Ask any question you have about Just Energy customer service. We will do our best to get you answers right away.
We look to the Just Energy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Just Energy issues reported to GetHuman
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