What happens if I want to cancel my Just Energy service?

If you wish to cancel your Just Energy service, you can do so by contacting our customer service team. We strive to provide a hassle-free cancellation process. However, it is important to note that cancellation fees may apply depending on the terms of your contract. These fees help recover costs associated with administrative and early termination expenses. We recommend reviewing your agreement or contacting our customer service for more information on applicable fees. Once your cancellation is complete, you will no longer receive energy supply from Just Energy. Cancelling your service does not affect your ability to switch to another energy provider. We value our customers' satisfaction and aim to assist you throughout the cancellation process.