Just Energy Phone Number

Calling Just Energy customer service faster by GetHuman

Customer service
Current Wait: 52 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
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Reasons customers like you called recently

Renew Just Energy present plan. Account * CA********
Moving from *** South Oak street Eastland Texas *****, to *** North oak lawn Avenue Ea...
I am moving need to have just energy to switch service from *** South Oak Street Eastla...
I am moving from one house to another house. Same area, how do I switch service from o...
I got new prepaid electric service at *:** PM yesterday. Why is it not connected?
When will my service by connected
Hello i would like to set up a payment arrangement for my electricity Services!!
Need to pay my bill but system says I don’t exist
My power was turned off and I paid the balance and need it reconnected.
I need an extension on my bill
Transfer my services I need my electricity on at my new address ***** Ashford Meadows D...
I’m a just energy customer and I want to find out how to redeeem my perks,but it says m...
My lights are off. Any reason why?
Disputing charge on bill
I have been calling to find out how much i need to pay to have my service restored.
See more recent reasons for calling

Help me with my issue

Customer Number 877-913-3076 - by the Numbers

Phone number to dial877-913-3076
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait52
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication79%
Quality of help86%
Customer votes668
Information last updatedThu Nov 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Just Energy's Best Toll-Free/800 Customer Phone Number

This is Just Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Just Energy agent. This phone number is Just Energy's Best Phone Number because 7,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-913-3076 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Just Energy we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Just Energy has 2 phone numbers. It's not always clear what is the best way to talk to Just Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Just Energy - by phone or otherwise

While 877-913-3076 is Just Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Just Energy customers, is by calling their 866-587-8674 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Just Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Just Energy.

What is GetHuman's Relationship to Just Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Just Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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