TIAA-CREF Phone Number

Calling TIAA-CREF customer service faster by GetHuman

Customer service
Current Wait: 4 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
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Get to a live person fastest: Don't press or say anything or Press 0

Reasons customers like you called recently

I need to take money out of my account.
When will I receive my July payment from TIAA
I cannot log into my account.
Money Market or high interest savings account (new account)
TIAA contract: Y******-**CREF certificate: ZO*****-***How can I contact you via an Inte...
Need **** tax info and can’t log in. Have incorrect password word or email
Where do I send my COBRA payment for benefits? Need the address. I know the checkgets...
tax information about accounts
I recently took a loan from my ***B account. I want to know how I pay it back. Also if...
Need **** Tax form. Please email. *Name* Donna Zaffy*Account Number: IH***AK*
Called * TIAA phone numbers to get help with my RMD withdrawal -- after * ** minutes of...
need to check on tax form
Retirement starts now
I have questions about the change in the IU account.
Can’t find the RMD number for*the Joslin Diabetes Account. I did*find the RMD for Michi...
See more recent reasons for calling

Help me with my issue

Customer Number 800-842-2733 - by the Numbers

Phone number to dial800-842-2733
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanDon't press or say anything or Press 0
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication72%
Quality of help79%
Customer votes555
Information last updatedSun Jul 05 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

TIAA-CREF's Best Toll-Free/800 Customer Phone Number

This is TIAA-CREF's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TIAA-CREF agent. This phone number is TIAA-CREF's Best Phone Number because 8,172 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-842-2733 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call TIAA-CREF we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, TIAA-CREF has 3 phone numbers. It's not always clear what is the best way to talk to TIAA-CREF representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TIAA-CREF - by phone or otherwise

While 800-842-2733 is TIAA-CREF's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TIAA-CREF customers, is by calling their 800-842-2252 phone number for their Retirement Accounts department. Besides calling, the next favorite option for customers looking for help is via 800-842-2252 for Retirement Accounts. If you think this information is inaccurate or know of other ways to contact TIAA-CREF please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TIAA-CREF.

What is GetHuman's Relationship to TIAA-CREF?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TIAA-CREF. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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