TIAA-CREF Phone Number

Call TIAA-CREF customer service faster with GetHuman

  • Calls TIAA-CREF's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:45am
  • Popular issues for this call center: Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, and Renew coverage.
  • Reach a live TIAA-CREF agent: Press 1 to speak to a Representative, press 2 to speak to an operator.
  • What you hear when you call: If you know your party's extension, you may dial it now. To speak to a consultant about your new or existing account, press 1. To speak to an operator, press 0.

Reasons customers like you called recently

I took my RMD in two chunks two days ago. i received a payment confirmation email for t...
Change date of retirement loan payment
I would like to know why I cannot withdraw from my TIAA Traditional account and what th...
Phone number on website is out of service!!!!! Can someone please contactt me?!
Check balance and arrange for a withdrawal
I have been unable to log into my account since yesterday afternoon. When I try to log...
On Thursday, June ** I received a letter from TIAA dated January **, ****. It was rega...
This is with TIAA bank - We had a home loan with them that paid off. I got a letter t...
I need help getting my funds deposited in my checking account. My name is Patricia Bar...
I would like to speak on the phone
i have applied to receive a monthly retirement benefit. I did this just a few days ago...
Unable to get into TIAA account
I'm not interested in making any more investments. I want to withdraw all my money inme...
Want to confirm where the investment currently is.
I’m filling out a form to rollover to an Ira. It says are you disabled? The answer is...

TIAA-CREF Customer Phone Number 800-842-2733 - Stats

Phone number to dial800-842-2733
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Average wait3 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication71%
Quality of help78%
Customer votes556
Information last updatedFri Feb 23 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

TIAA-CREF's Best Toll-Free/800 Customer Phone Number

This is TIAA-CREF's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TIAA-CREF agent. This phone number is TIAA-CREF's Best Phone Number because 8,172 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-842-2733 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call TIAA-CREF first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TIAA-CREF has 3 phone numbers. It's not always clear what is the best way to talk to TIAA-CREF representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TIAA-CREF - by phone or otherwise

While 800-842-2733 is TIAA-CREF's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other TIAA-CREF customers, is by calling their 877-535-3910 phone number for their Wealth Management and Retirement Services department. Besides calling, the next favorite option for customers looking for help is via 877-535-3910 for Wealth Management and Retirement Services. If you think this information is inaccurate or know of other ways to contact TIAA-CREF please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TIAA-CREF.

What is GetHuman's Relationship to TIAA-CREF?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TIAA-CREF. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with TIAA-CREF, including their website / help desk. Visit our TIAA-CREF Customer Service page for more information.
TIAA-CREF Customer Service

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