Does Florida KidCare offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
Toll-free · Mon-Fri 7:30am-7:30pm EST · Press 0 at the first three prompts · To make a payment, press 1. For benefit status, press 2. For account information, press 3. To apply for or get status information, press 4. To make changes to your current coverage, press 5. Press 6 for customer service. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Florida KidCare below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Florida KidCare phone number to document the phone system.
Here is how our research team describes the way the Florida KidCare phone system greets you: To make a payment, press 1. For benefit status, press 2. For account information, press 3. To apply for or get status information, press 4. To make changes to your current coverage, press 5. Press 6 for customer service.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
What are the hours and when should I call?
Florida KidCare operates the call center for this 800-821-5437 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 142 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Florida KidCare at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Florida KidCare phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Florida KidCare staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Florida KidCare is Sunday.The most busy day to call is Friday, which averages 150% more phone calls by comparison.Again, this is based on a sample of 142 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Florida KidCare is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Florida KidCare staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Florida KidCare
If you have time to do a bit of reading before you call Florida KidCare, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Florida KidCare customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Florida KidCare, and their purpose. Are any of these similar to the reason you are trying to call?
Payment issue assistance: "I just need to pay the bill."
- From a call lasting 11m 9s , Sep 6, 2024 3:28 PM
Information about why customers call Florida KidCare is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Florida KidCare customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Florida KidCare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Florida KidCare agent. This phone number is Florida KidCare's best phone number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-821-5437 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Florida KidCare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Florida KidCare has 2 phone numbers. It's not always clear what is the best way to talk to Florida KidCare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Florida KidCare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Florida KidCare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.