Florida KidCare Customer Service

Phone Number & Contact Info

Florida KidCare's Best Phone Number

800-821-5437
Toll-free·Calls Customer Service·Most popular Florida KidCare number
Q:

How do I talk to a live human at Florida KidCare?

A:Press 0.
Q:

Does Florida KidCare offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

Florida KidCare Customer Phone Numbers

Healthy Kids Program

888-540-5437
Toll-free · Mon-Fri 7:30am-7:30pm EST · Press 0 at the first three prompts · To make a payment, press 1. For benefit status, press 2. For account information, press 3. To apply for or get status information, press 4. To make changes to your current coverage, press 5. Press 6 for customer service.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Florida KidCare phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0.
Here is how our research team describes the way the Florida KidCare phone system greets you: To make a payment, press 1. For benefit status, press 2. For account information, press 3. To apply for or get status information, press 4. To make changes to your current coverage, press 5. Press 6 for customer service.

What are the hours and when should I call?

Florida KidCare operates the call center for this 800-821-5437 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,104 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Florida KidCare phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Florida KidCare staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Florida KidCare is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 1,104 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Florida KidCare

In summation, the best day to call Florida KidCare is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Florida KidCare staffs the call center well on Monday.

Why Customers Call Florida KidCare

If you have time to do a bit of reading before you call Florida KidCare, we recommend you read over some of our problem-specific articles.

What is Florida KidCare?

Florida KidCare is a comprehensive, affordable health insurance program that offers children from birth through the age of 18 access to high-quality medical, dental, and vision care. It is designed to provide coverage for uninsured children living in Florida, ensuring that they receive the healthcare services they need to thrive. Florida KidCare is available for children from low-income families, as well as those who may not qualify for Medicaid. With several different insurance options, families can choose the coverage that best suits their needs and budget. This program aims to improve children's health and well-being by making healthcare accessible and affordable for all eligible children in Florida.

Who is eligible for Florida KidCare?

Florida KidCare is a program that offers affordable health insurance for children residing in Florida. To be eligible for Florida KidCare, children must be under the age of 19 and be a U.S. citizen or qualified non-citizen. They must also be a resident of Florida and not be currently insured by any other health insurance plan. Income requirements vary based on the program within Florida KidCare that the child is applying for. For example, children applying for Medicaid must meet income guidelines set by the state, while those applying for the subsidized program must fall within the income limits specified for their household size. Overall, Florida KidCare aims to provide access to quality healthcare for all eligible children in the state of Florida.

What benefits does Florida KidCare provide?

Florida KidCare provides a wide range of benefits to ensure the health and well-being of children. This comprehensive program offers affordable and quality healthcare coverage for children from birth through the age of 18. The benefits include doctor visits, preventive services, hospital care, prescription medications, dental care, vision exams and eyeglasses, mental health services, and emergency services. Additionally, Florida KidCare also covers specialist visits, physical therapy, occupational therapy, speech therapy, and hearing services. The program provides access to a network of healthcare providers, giving children affordable options for receiving necessary medical care. By offering these benefits, Florida KidCare aims to promote early and preventive healthcare for children, allowing them to grow and thrive with proper medical support throughout their development.

Top Florida KidCare customer service problems

Click the link above to get answers to just about any Florida KidCare customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Florida KidCare Customer Service Contacts

There are of course other ways to contact Florida KidCare customer service besides the phone. Below we list the best ones, by medium.

Florida KidCare Customer Help Desk / Web Support

floridakidcare.org - Customer Service
Customer service web page
As a last, sometimes only, resort- Florida KidCare customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Florida KidCare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Florida KidCare agent. This phone number is Florida KidCare's best phone number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-821-5437 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Florida KidCare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Florida KidCare has 2 phone numbers. It's not always clear what is the best way to talk to Florida KidCare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Florida KidCare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Florida KidCare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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