Air Miles Phone Number

Call Air Miles customer service faster with GetHuman

  • Calls Air Miles's Customer Service department
  • The average hold time is 33m
  • Hours are Mon-Fri 9am-7pm, Sat 9am-6pm EST
  • The best time to call is 2pm
  • Popular issues for this call center: Make a booking, Change flight, Cancel flight, Flight delayed, and Baggage problem.
  • Reach a live Air Miles agent: Press # at the first menu, then hold for "Representative."
  • What you hear when you call: To begin, enter your 11-digit collector number.

What to expect when you call

They may need the phone number on your account
"If you forgot your PIN or it has not yet been set up, press pound. To reset your PIN, enter the phone number associated with your collector profile, starting with the area code on your keypad."
Excerpt from a call with Air Miles
Tuesday, January 23, 2024 6:55 PM
They may ask your reason for calling (instead of a menu)
"Thank you, and welcome to AirMiles Onyx priority service. How can we help you today?"
Excerpt from a call with Air Miles
Thursday, February 29, 2024 8:14 PM
They may ask you to enter information with the dial pad
"Thank you for calling the AirMiles reward program. We are currently experiencing a greater than normal volume of calls. So you may have to wait longer than usual to speak with a customer care ambassador. Thank you for your continued patience.
Remember, you can check your account balances, order cards, update your profile, and use miles towards great rewards and more at any time by visiting air miles dot c a.
To begin, please use your keypad to enter your eleven digit collector number."
Excerpt from a call with Air Miles
Thursday, February 29, 2024 8:14 PM

Air Miles Customer Phone Number 888-247-6453 - Stats

Phone number to dial888-247-6453
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm, Sat 9am-6pm EST
Best time to dial2pm
Average wait33 minutes
Current wait35 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, twitter
Quality of communication73%
Quality of help88%
Customer votes324
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Air Miles's Best Toll-Free/800 Customer Phone Number

This is Air Miles's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Air Miles agent. This phone number is Air Miles's Best Phone Number because 14,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-247-6453 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Air Miles first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, Air Miles has 3 phone numbers. It's not always clear what is the best way to talk to Air Miles representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Air Miles - by phone or otherwise

While 888-247-6453 is Air Miles's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Air Miles customers, is by calling their 888-606-8888 phone number for their Air Miles Concierge department. Besides calling, the next favorite option for customers looking for help is via 888-606-8888 for Air Miles Concierge. If you think this information is inaccurate or know of other ways to contact Air Miles please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Air Miles.

What is GetHuman's Relationship to Air Miles?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Air Miles. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Air Miles, including live chat and their website / help desk and their Twitter handle. Visit our Air Miles Customer Service page for more information.
Air Miles Customer Service

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