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Florida KidCare Customer FAQ

Top Answers & How-to Guides

What is Florida KidCare's Phone Number?

The question we are asked most often is about how to talk to Florida KidCare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Florida KidCare Customer Questions

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Eligibility and Enrollment

Who is eligible for Florida KidCare?

Florida KidCare covers children from birth to age eighteen in Florida who meet specific income guidelines and residency...
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What documents do I need to apply for Florida KidCare?

To apply for Florida KidCare, individuals should prepare documents showing income, residency, and Social Security numbers for...
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Can undocumented children apply for Florida KidCare?

Undocumented children are not eligible to enroll in Florida KidCare, which serves primarily U.S. citizens and certain qualified...
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What are the income eligibility requirements for Florida KidCare?

Florida KidCare sets income eligibility standards to determine children's coverage. For Medicaid, families with incomes at or...
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Cost and Benefits

What benefits does Florida KidCare provide?

Florida KidCare provides extensive benefits for children, including routine check-ups, immunizations, preventive care, medical...
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How much does Florida KidCare cost?

Florida KidCare costs vary depending on family income and the program, with Medicaid usually being free for those below the...
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How are benefits determined for children enrolled in Florida KidCare?

Florida KidCare determines children's benefits based on their enrolled program, family income, and age. It offers various...
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What kind of medical services are covered by Florida KidCare?

Florida KidCare provides extensive medical services for children, including routine well-child visits, immunizations, treatment...
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Application Process

How long does it take for my Florida KidCare application to be processed?

The time it takes to process a Florida KidCare application can vary, usually completing in a few weeks, often within thirty...
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Can I get Florida KidCare if my child already has health insurance?

Florida KidCare can be an option for children with existing health insurance if that coverage is inadequate or does not meet...
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How often do I need to renew my child's Florida KidCare coverage?

Florida KidCare requires families to renew their child's coverage every year to keep information up to date. Families should...
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Can I change my child's health plan under Florida KidCare?

Yes, families can change their child's health plan with Florida KidCare, typically during the annual open enrollment. Changes...
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Appeals and Support

How do I appeal a decision made on my Florida KidCare application?

To appeal a decision on a Florida KidCare application, one should first read the notification for reasons and procedures for...
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Can I switch health plans during the renewal process?

During Florida KidCare's renewal process, families can switch health plans if they find another option better suited to their...
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Who can I talk to about my child's health care needs under Florida KidCare?

To address your child's health care requirements under Florida KidCare, it is recommended to visit their official website....
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