J. Crew Phone Number

Calling J. Crew customer service faster by GetHuman

800-562-0258
Customer service
Current Wait: 8 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 2

Reasons customers like you called recently

Hi there,**Could you please let me know if this dress is available in size * in any of...
11d ago
I am a former employee and would like to know how to access my W*. Thanks!
17d ago
Paid for an online order with PayPal earlier today. Transaction went through at PayPal...
18d ago
looking for receipt on purchase at short hills mall, nj in amount of **.**. visa acct...
a mo ago
I want the sale** to work on the pants that say that it is a sale in order to get to on...
2 mos ago
Hello my order shipping zip code is incorrect. It says my package is now undeliverable...
2 mos ago
I'm trying to pay my bill. I purchased items in your store in Cabazon, CA * weeks ago...
2 mos ago
Charged incorrect fee for shipping.
2 mos ago
charged incorrect shipping fee.
2 mos ago
I want to cancel my order
2 mos ago
Order*: ********** pls send me x-small*Hello,**I ordered the following item in small, b...
2 mos ago
Forgot to add promo code CYBER
2 mos ago
hi i am trying to buy some jackets online, but the system does not recognise my credit...
2 mos ago
Just a question, what is the length of your Crew Neck in Xtra soft cotton sweater?*Thank you
3 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-562-0258 - by the Numbers

Phone number to dial
800-562-0258
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
1:30pm
Navigate phone maze to a human
Press 2
Average wait
2
Current wait
8
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or facebook or web or twitter or chat
Quality of communication
85%
Quality of help
70%
Customer votes
331
Information last updated
Thu Feb 13 2020 10:00:00 GMT+0000 (UTC)

J. Crew's Best Toll-Free/800 Customer Phone Number

This is J. Crew's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J. Crew agent. This phone number is J. Crew's Best Phone Number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-562-0258 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call J. Crew we recommend you tell us what issue you are having and then possibly contact them via phone or email or facebook or web or twitter or chat. In total, J. Crew has 1 phone number. It's not always clear what is the best way to talk to J. Crew representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting J. Crew - by phone or otherwise

While 800-562-0258 is J. Crew's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other J. Crew customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via contactus@jcrew.com for Customer Service. If you think this information is inaccurate or know of other ways to contact J. Crew please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for J. Crew.

What is GetHuman's Relationship to J. Crew?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like J. Crew. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

J. Crew Contact Info

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