J. Crew Phone Number

Call J. Crew customer service faster with GetHuman

800-562-0258
Customer service
Current Wait: 7 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

Need to check on what size to get on certain jeans jacket *says no exchanges and my hus...
I have a pair of J. CREW men's flex jeans that have torn at the back pockets.
I’m still in the ** day period for one dollar. I don’t need the service at this time I...
Cancel monthly subscription before it starts. I’m still in the ** day period for one do...
I sent message to Ask crew to cancel my subscription on March **, ** I received a resp...
Forgot code ** wins and wrong enail
Random ** dollar charge
Three $*** gift cards ordered, paid for & sent on Dec *. Still haven’t arrived.*Matthew...
I purchased three $*** gift cards. They were sent on Dec *th. I have not yet received t...
I want to discontinue the Ask Crew service as quickly as possible
dispute charge for late fees
Cancel order due to wrong shipping address
I ordered * pair of shoes and I did not put my full address on there my name is . Micha...
See more recent reasons for calling

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Customer Number 800-562-0258 - by the Numbers

Phone number to dial800-562-0258
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 2
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, facebook, web, twitter, chat
Quality of communication80%
Quality of help75%
Customer votes326
Information last updatedSun May 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

J. Crew's Best Toll-Free/800 Customer Phone Number

This is J. Crew's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J. Crew agent. This phone number is J. Crew's Best Phone Number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-562-0258 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call J. Crew first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook or web or twitter or chat. In total, J. Crew has 1 phone number. It's not always clear what is the best way to talk to J. Crew representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting J. Crew - by phone or otherwise

While 800-562-0258 is J. Crew's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via contactus@jcrew.com for Customer Service. If you think this information is inaccurate or know of other ways to contact J. Crew please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for J. Crew.

What is GetHuman's Relationship to J. Crew?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like J. Crew. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

J. Crew Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All J. Crew contacts
J. Crew Phone NumberBEST
J. Crew Live Chat
J. Crew Email Support
J. Crew Help Desk
J. Crew on Twitter
J. Crew on FB/Messenger
General customer information

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