J. Crew Phone Number

Calling J. Crew customer service faster by GetHuman

800-562-0258
Customer service
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

Just get done shopping but I want at * more items
I ordered and received the velour giddy in blue and grey. I ordered them too big. I wou...
I want to let you know the wonderful help Your phone rep. Tyaree provided to me today...
Received the wrong order
I purchase a purse online about * days ago and the price is even lower now. I would lik...
What is the telephone number for “Julie” in the uk
Looking into your empty shop on Sloane Square I noticed a large rug on the floor. If it...
Place an order and the PAY button won’t light up to place an order
I ordered all cotton boxer shorts for my brother . I ordered the wrong size. I ordere...
I bought shoes yesterday also opened card. Today they are **% off. I’d like to get sal...
My son worked for J. Crew and needs his W-* from **** for his college financial aide f...
Order ********** has wrong shipping method
When I checked out I did not get to put in the code "gosale" for the discount.
I am trying to pay my bill but havent gotten one *Can you please contact me ASAP...
Want to order for in store pick up
See more recent reasons for calling

Help me with my issue

Customer Number 800-562-0258 - by the Numbers

Phone number to dial800-562-0258
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 2
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, facebook, web, twitter, chat
Quality of communication83%
Quality of help72%
Customer votes329
Information last updatedMon Mar 01 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

J. Crew's Best Toll-Free/800 Customer Phone Number

This is J. Crew's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J. Crew agent. This phone number is J. Crew's Best Phone Number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-562-0258 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call J. Crew we recommend you tell us what issue you are having and then possibly contact them via phone or email or facebook or web or twitter or chat. In total, J. Crew has 1 phone number. It's not always clear what is the best way to talk to J. Crew representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting J. Crew - by phone or otherwise

While 800-562-0258 is J. Crew's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other J. Crew customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via contactus@jcrew.com for Customer Service. If you think this information is inaccurate or know of other ways to contact J. Crew please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for J. Crew.

What is GetHuman's Relationship to J. Crew?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like J. Crew. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

J. Crew Contact Info

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