J. Crew Phone Number 800-562-0258: Shortcuts & Tips

J. Crew Phone Number

Current Wait: 8 mins (avg 3)
Best time to call: 10:15am
Is this the right J. Crew phone number to call? What do I say to the rep?  For help, tell us why you're calling:

What's the issue?

Call the right J. Crew phone number and know what to say.

Cancel order
Change order
Track order
Overcharge/Strange charge

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J. Crew Phone Number 800-562-0258 - by the Numbers

Phone number to dial800-562-0258
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 2
Average wait3
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or email or facebook or web or twitter or chat
Quality of communication80%
Quality of help75%
Customer votes326
Information last updatedFri Oct 20 2017 10:00:00 GMT+0000 (UTC)

About J. Crew's Best Phone Number

This phone number is J. Crew's Best Phone Number because 4,872 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-562-0258 include returns, cancel order, change order, track order, complaint, overcharge/strange charge, make a purchase and other customer service issues. Rather than trying to call J. Crew we recommend you tell us what issue you are having and then possibly contact them via phone or email or facebook or web or twitter or chat. In total, J. Crew has 1 phone number. It's not always clear what is the best way to talk to J. Crew representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting J. Crew

While 800-562-0258 is J. Crew's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other J. Crew customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via contactus@jcrew.com for Customer Service. If you think this information is inaccurate or know of other ways to contact J. Crew please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for J. Crew.

About J. Crew

If you're here looking for the best phone number to call J. Crew, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. J. Crew also goes by or is associated with the names J. Crew Group, Inc., J.Crew. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. J. Crew is associated with terms like clothing, shoes and accessories, private, retail, apparel & footwear, e-commerce, b2c, consumer staples by their customers and industry analysts. They employ 15,600 people according to customers in the know.
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