J. Crew Phone Number

Calling J. Crew customer service faster by GetHuman

800-562-0258
Customer service
Current Wait: 7 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
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Customer Number 800-562-0258 - by the Numbers

Phone number to dial
800-562-0258
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:15am
Navigate phone maze to a human
Press 2
Average wait
3
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or facebook or web or twitter or chat
Quality of communication
80%
Quality of help
75%
Customer votes
326
Information last updated
Thu Sep 20 2018 10:00:00 GMT+0000 (UTC)

J. Crew's Best Toll-Free/800 Customer Phone Number

This is J. Crew's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J. Crew agent. This phone number is J. Crew's Best Phone Number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-562-0258 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call J. Crew we recommend you tell us what issue you are having and then possibly contact them via phone or email or facebook or web or twitter or chat. In total, J. Crew has 1 phone number. It's not always clear what is the best way to talk to J. Crew representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting J. Crew - by phone or otherwise

While 800-562-0258 is J. Crew's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other J. Crew customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via contactus@jcrew.com for Customer Service. If you think this information is inaccurate or know of other ways to contact J. Crew please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for J. Crew.
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