J. Crew Customer Service

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Recently Reported Customer Problems

Hello my order shipping zip code is incorrect. It says my package is now undeliverable...
I'm trying to pay my bill. I purchased items in your store in Cabazon, CA * weeks ago...
Charged incorrect fee for shipping.
charged incorrect shipping fee.
I want to cancel my order
Order*: ********** pls send me x-small*Hello,**I ordered the following item in small, b...
Forgot to add promo code CYBER
hi i am trying to buy some jackets online, but the system does not recognise my credit...
I am trying to place an order for several more Moc top sleeveless shirts
Dear Sir * Madam,**This is my third email in which I am requesting assistance with an o...
My Daughter was given two items for Christmas that was to small for her so i thoughti...
Someone gave my daughter two items for Christmas i did t have a receipt all i wanted w...
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J. Crew Customer Reviews

About J. Crew

You are looking up J. Crew customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. J. Crew also goes by or is associated with the names J. Crew Group, Inc., J.Crew. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. J. Crew is associated with terms like clothing, shoes and accessories, private, retail, apparel & footwear, e-commerce, b2c, consumer staples by their customers and industry analysts. They employ 15,600 people according to customers in the know.

What is the affiliation between J. Crew and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with J. Crew or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

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