How Do I Use My J. Crew Gift Card for My Purchase?

You can use the J.Crew gift cards at any J.Crew store even with your phone orders. Select the item you want to purchase and use the gift card during checkout. J.Crew cards also act as debit cards because you can reload additional amounts and you can use them more than once.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

J.Crew gift cards are similar to debit cards because you can add an additional amount to them. However, you can't use J.Crew gift cards on international orders.

Using a J.Crew Gift Card

Physical J.Crew gift cards and e-gift cards can be used at any J.Crew store. Below are the steps to using your J.Crew gift card for your purchase:

1. Go to any J.Crew store or call Customer Service for phone orders.

2. Select the item you want to purchase.

3. Go to your shopping cart to checkout and use your gift card in the checkout process.

You can still use the same gift card for another order as long as it has money to cover the purchase. Otherwise, go to any J.Crew store to add additional money to your card. If you have questions about your J.Crew gift cards, please contact Customer Support.

How to Purchase a J.Crew Gift Card

You can purchase a classic J.Crew gift card (a physical card) or an eGift card. Below are the steps to purchasing one:

1. Go to the gift card page on the official J.Crew website.

2. Choose an eGift card or classic card.

3. Select an amount. You can purchase a minimum of $25 and a maximum of $500.

4. Type the sender's name and the recipient's name. Include an optional personal message.

5. Type in the email address of the recipient if you're buying an eGift card.

5. Click Add to Bag.

6. Go to Checkout and follow the checkout process to purchase the card.

You can get a 10% discount if you're buying gift cards worth $2,500. To purchase, email or call Customer Support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Use My J. Crew Gift Card for My Purchase?

Why does GetHuman Write How-to Guides for J. Crew Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like J. Crew in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My J. Crew Gift Card for My Purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

J. Crew

Asked 2 years ago
Updated 2 years ago
Viewed 177,022 times
J. Crew
How to Use J.Crew Cards
Use J.Crew Gift Cards
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!