What is J. Crew's return policy for regular items?

Asked a year ago
J. Crew has a straightforward return policy for regular items, ensuring customer satisfaction. If you aren't completely satisfied with your regular purchase, you can return it within 30 days from the date of purchase for a full refund. Returns can be made either in-store or online. In-store returns are free and can be processed with a receipt or the original method of payment. Online returns come with a prepaid return label, allowing you to conveniently ship back your item. Keep in mind that the item must be unworn, unwashed, and in its original condition with all tags attached. Final sale items, gift cards, and personalized items are excluded from this return policy. For a hassle-free return experience, J.Crew's policy ensures customer convenience and flexibility.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call J. Crew?

If you need to call J. Crew customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call J. Crew

J. Crew

Find a list of many popular J. Crew questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call J. CrewJ. Crew Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!