Intermountain Gas Company Customer Service

Phone Number & Contact Info

Intermountain Gas Company's Best Phone Number

Toll-free·Calls Customer Service·Most popular Intermountain Gas Company number

How do I talk to a live human at Intermountain Gas Company?

A:Press 3 to speak with an Agent.

Does Intermountain Gas Company offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-6:30pm MST. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Intermountain Gas Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 to speak with an Agent.
Here is how our research team describes the way the Intermountain Gas Company phone system greets you: For emergencies or gas leaks, press 1. For payment options, press 2. To speak to an agent, press 3. For energy efficiency programs, press 4. For anything else, remain on the line for the next available representative.

What are the hours and when should I call?

Intermountain Gas Company operates the call center for this 800-548-3679 phone number Mon-Fri 7:30am-6:30pm MT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Intermountain Gas Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Intermountain Gas Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Intermountain Gas Company is Monday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Intermountain Gas Company

In summation, the best day to call Intermountain Gas Company is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Intermountain Gas Company staffs the call center well on Monday.

Why Customers Call Intermountain Gas Company

If you have time to do a bit of reading before you call Intermountain Gas Company, we recommend you read over some of our problem-specific articles.

What are the hours of operation for Intermountain Gas Company?

The hours of operation for Intermountain Gas Company are Monday through Friday, from 8:00 a.m. to 5:00 p.m. We are closed on weekends and major holidays. However, our emergency response team is available 24/7 to handle any gas-related emergencies. If you experience a gas leak, odor, or any other urgent issue, please call our emergency hotline immediately. Our dedicated customer service representatives are ready to assist you during regular business hours. For general inquiries or non-urgent matters, you can reach us via phone, email, or visit our website for online services. We strive to provide reliable and convenient service to meet our customers' needs.

Can I set up automatic payments for my gas bill?

Yes, you can conveniently set up automatic payments for your gas bill with Intermountain Gas Company. By enrolling in their Auto Pay program, you can ensure that your bill is paid on time each month. This hassle-free option saves you from the hassle of remembering due dates and manually making payments. Once you enroll, the company will automatically deduct the payment amount from your chosen bank account or credit card every billing cycle. You can securely manage your Auto Pay preferences online through their customer portal, allowing you to update your payment method or cancel enrollment whenever needed. With Intermountain Gas Company, automatic payments simplify your bill management and provide peace of mind.

Are there any rebates or incentives for energy-efficient appliances?

Yes, Intermountain Gas Company offers rebates and incentives for energy-efficient appliances to promote energy conservation among customers. By upgrading to qualified appliances, customers can receive financial incentives and save money on their utility bills. The company provides rebates for various appliances, including water heaters, furnaces, boilers, and natural gas dryers. These incentives aim to encourage customers to choose energy-efficient models that reduce their environmental impact and energy consumption. To apply for these rebates, customers need to meet specific eligibility criteria and provide the necessary documentation. Intermountain Gas Company is committed to supporting its customers in their efforts to conserve energy and make sustainable choices for their homes.

Top Intermountain Gas Company customer service problems

Click the link above to get answers to just about any Intermountain Gas Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Intermountain Gas Company Customer Service Contacts

There are of course other ways to contact Intermountain Gas Company customer service besides the phone. Below we list the best ones, by medium.

Intermountain Gas Company Customer Email Addresses - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Intermountain Gas Company will reply our your email.

Intermountain Gas Company Customer Service on X (formerly Twitter)

@intgasco - Customer Service
Use the link to connect with customer service through Twitter
Intermountain Gas Company, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Intermountain Gas Company Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Intermountain Gas Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Intermountain Gas Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Intermountain Gas Company agent. This phone number is Intermountain Gas Company's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-548-3679 include and other customer service issues. Rather than trying to call Intermountain Gas Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Intermountain Gas Company has 1 phone number. It's not always clear what is the best way to talk to Intermountain Gas Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Intermountain Gas Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Intermountain Gas Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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