What assistance programs are available for low-income customers?

Southern California Gas Company offers various assistance programs to help low-income customers. These programs include the California Alternate Rates for Energy (CARE) program, which provides eligible customers with a discount on their natural gas bills. Qualified customers can save approximately 20% on their monthly bill through this program. Additionally, the Gas Assistance Fund (GAF) is available to provide one-time grants to eligible customers experiencing financial hardships. Another program is the Family Electric Rate Assistance (FERA) program, which offers a reduced rate to households with three or more individuals. Moreover, the Medical Baseline program assists those with medical needs by providing additional natural gas or electricity at a lower rate. Lastly, the Energy Savings Assistance (ESA) program aims to enhance energy efficiency by providing free energy-saving home improvements and education. These programs demonstrate Southern California Gas Company's commitment to supporting low-income customers in managing their energy costs and improving their overall well-being.