IRS Collections Department Phone Number

800-829-3903
Hold time now: 27 mins (avg 21)
Best time to call: 8:10am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose English, then 0#, 0#, 0#
This is not the most popular IRS phone number (it's ranked #4). Most customers call 800-829-1040 for support: Click here for best option

Other customers got on the phone recently because:

Filed Feb *th still no updates on the status of my return accept that it was accepted.
They requested documentation for your **** return. The information was faxed and mailed...
I mailed in my tax return a month ago and I’m still waiting for it to come in!I can’t g...
I called the IRS last week and step told me I would receive my EIC refund check on May...
I’m not understanding the amount I pay for ****
I had requested a trace to be done on my *rd economic impact payment, due to me never r...
I received online code *** and will like to get my EIN for my professional LLC.
Need info on why irs help my tax returns
Want to talk to someone about payment options.
I want to now make payments for what I owe.
Need to talk to someone about my amended return. It’s been months.
I e-filed my taxes through Turbo tax and it was received on April *th it's been about...
Filed on February **th and have not received my refund. The website gives me no informa...
My refund info is incorrect

Help me with my issue

IRS Collections Department Phone Number 800-829-3903 - Info & Statistics

Phone number to dial800-829-3903
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCollections Department
Call center hoursMon-Fri 8am-8pm EST
Best time to dial8:10am
Navigate phone maze to a humanChoose English, then 0#, 0#, 0#
Average wait21
Current wait27
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication62%
Quality of help38%
Customer votes62,739
Best phone number800-829-1040
Information last updatedSun May 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

IRS's 800-829-3903 Collections Department Number

This IRS phone number is ranked #4 out of 11 because 2,306,316 IRS customers tried our tools and information and gave us feedback after they called. The reason customers call 800-829-3903 is to reach the IRS Collections Department department for problems like Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Order a Transcript, Missing Refund. As far as we can tell, IRS has call center locations in Utah or New York or Tennessee and you can call during their open hours Mon-Fri 8am-8pm EST. IRS has 11 phone numbers and 13 different ways to get customer help. We've compiled information about 800-829-3903 and ways to call or contact IRS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling IRS

Calling IRS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from IRS Collections Department can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with IRS's Collections Department department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting IRS in General

While 800-829-3903 is IRS's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-829-1040 is their best customer phone number overall, and we have put together a comparison of their 13 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach IRS help by calling them, is that other customers give their customer support at this number a 62% score for their communication skills and a 38% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

IRS Contact Info

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