IRS Collections Department Phone Number

Hold time now: 38 mins (avg 20)
Best time to call: 8:10am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose English, then 0#, 0#, 0#
This is not the most popular IRS phone number (it's ranked #4). Most customers call 800-829-1040 for support: Click here for best option

Other customers got on the phone recently because:

I need my **** W* Wage transcript, only the W* one for ****.
I need help creating an account.
Someone has been filing my kids and not giving me our money for stimulus or tax and i w...
Been waiting on taxes since march Its saying its been received an that's it dont know w...
why is my refund taking so long if it is in the error dept why and how long is it going...
Trying to make payments and the system is rejecting. This has happened multiple times.
have not recieved my federal refund and today has been ** weeks from when i filed
Hello, my name is Danielle Zevolo. I am a college student filing for financial aid. I f...
My is my refund taking so long it has been over ** days and if it is in the error depar...
I would like to know why my refund is taking so long it has been *ver ** days and if it...
Hello, my name is Danielle Zevolo. I am a college student filing for financial aid. I w...
I have paid my taxes off. I still have a freeze on my federal withholding. Could someon...
I need to speak to a real live agent at the IRS about my personal tax issues
My taxes are supposed to be direct deposited tomorrow instead of it going into my check...

Help me with my issue

IRS Collections Department Phone Number 800-829-3903 - Info & Statistics

Phone number to dial800-829-3903
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCollections Department
Call center hoursMon-Fri 8am-8pm EST
Best time to dial8:10am
Navigate phone maze to a humanChoose English, then 0#, 0#, 0#
Average wait20
Current wait38
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication63%
Quality of help37%
Customer votes62,738
Best phone number800-829-1040
Information last updatedSun May 09 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

IRS's 800-829-3903 Collections Department Number

This IRS phone number is ranked #4 out of 11 because 2,306,316 IRS customers tried our tools and information and gave us feedback after they called. The reason customers call 800-829-3903 is to reach the IRS Collections Department department for problems like Track My Refund, Setup Payment Arrangement, Missing Refund, Ask For Tax Help, Order a Transcript. As far as we can tell, IRS has call center locations in Utah or New York or Tennessee and you can call during their open hours Mon-Fri 8am-8pm EST. IRS has 11 phone numbers and 13 different ways to get customer help. We've compiled information about 800-829-3903 and ways to call or contact IRS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling IRS

Calling IRS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from IRS Collections Department can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with IRS's Collections Department department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting IRS in General

While 800-829-3903 is IRS's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-829-1040 is their best customer phone number overall, and we have put together a comparison of their 13 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach IRS help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 37% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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