Home Shopping Network Customer Service

Phone Number & Contact Info

Home Shopping Network's Best Phone Number

800-933-2887
Toll-free·Calls Customer Service·Most popular Home Shopping Network number
Q:

How do I talk to a live human at Home Shopping Network?

A:Press 1, then press 6. Next, press 0. Then when asked for the card number, press 0 again.
Q:

Does Home Shopping Network offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 8am-1am EST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Home Shopping Network Customer Phone Numbers

Orders

800-284-5757
Toll-free · 24 hours, 7 days · Direct to a human ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Home Shopping Network phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then press 6. Next, press 0. Then when asked for the card number, press 0 again.
Here is how our research team describes the way the Home Shopping Network phone system greets you: Enter your phone number, starting with the area code, or enter your account number.
Below are some clips we've found from Home Shopping Network's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to HSS customer service. To continue using your telephone keypad, press one. To speak to your selections, press two."
Excerpt from a call with Home Shopping Network
Tuesday, May 14, 2024 6:27 PM

The first phone menu

"Welcome to HSS customer service.
To continue using your telephone keypad, press one.
To speak to your selections, press two."
Excerpt from a call with Home Shopping Network
Tuesday, May 14, 2024 6:27 PM

What are the hours and when should I call?

Home Shopping Network operates the call center for this 800-933-2887 phone number Mon-Sun 8am-1am ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 65 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Home Shopping Network phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Home Shopping Network staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Home Shopping Network is Friday. The most busy day to call is Wednesday, which averages 533% more phone calls by comparison. Again, this is based on a sample of 65 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Home Shopping Network

In summation, the best day to call Home Shopping Network is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Home Shopping Network staffs the call center well on Friday.

Why Customers Call Home Shopping Network

If you have time to do a bit of reading before you call Home Shopping Network, we recommend you read over some of our problem-specific articles.

What is the Home Shopping Network?

The Home Shopping Network (HSN) is a popular television network and online retailer that offers a wide range of products, including fashion, beauty, electronics, home goods, and more. It provides an interactive shopping experience where customers can watch demonstrations and product presentations from the comfort of their homes. HSN allows viewers to purchase featured items by phone or online, with flexible payment options and convenient delivery services. With its extensive product selection and exclusive deals, HSN aims to cater to the diverse needs and preferences of its customers. Whether looking for fashionable apparel, innovative gadgets, or unique home decor, HSN provides a convenient and entertaining platform for customers to discover and shop for various products.

Top Home Shopping Network customer service problems

Click the link above to get answers to just about any Home Shopping Network customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Home Shopping Network, and their purpose. Are any of these similar to the reason you are trying to call?
: "undefined"
- From a call lasting 2m 25s , Jul 10, 2024 7:55 AM

More Home Shopping Network Customer Service Contacts

There are of course other ways to contact Home Shopping Network customer service besides the phone. Below we list the best ones, by medium.

Home Shopping Network Customer Service Live Chat

hsn.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Home Shopping Network provides this option.

Home Shopping Network Customer Help Desk / Web Support

hsn.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Home Shopping Network customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Home Shopping Network's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Home Shopping Network agent. This phone number is Home Shopping Network's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-933-2887 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Home Shopping Network first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Home Shopping Network has 2 phone numbers. It's not always clear what is the best way to talk to Home Shopping Network representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Home Shopping Network. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Home Shopping Network. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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