How do I talk to a live human at Home Shopping Network?
A:Press 1, then press 6. Next, press 0. Then when asked for the card number, press 0 again.Our free phone can also navigate phone menus to get a live human at Home Shopping Network for you.
Q:
Does Home Shopping Network offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 8am-1am EST.The least busy day is Friday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Home Shopping Network below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Home Shopping Network phone number to document the phone system.
Here is how our research team describes the way the Home Shopping Network phone system greets you: Enter your phone number, starting with the area code, or enter your account number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then press 6. Next, press 0. Then when asked for the card number, press 0 again.
Below are some clips we've found from Home Shopping Network's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to HSS customer service.
To continue using your telephone keypad, press one.
To speak to your selections, press two."
Excerpt from a call with Home Shopping Network
Tuesday, May 14, 2024 6:27 PM
The first phone menu
"Welcome to HSS customer service.
To continue using your telephone keypad, press one.
To speak to your selections, press two."
Excerpt from a call with Home Shopping Network
Tuesday, May 14, 2024 6:27 PM
What are the hours and when should I call?
Home Shopping Network operates the call center for this 800-933-2887 phone number Mon-Sun 8am-1am ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 130 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Home Shopping Network call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Home Shopping Network phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Home Shopping Network staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Home Shopping Network is Friday.The most busy day to call is Wednesday, which averages 125% more phone calls by comparison.Again, this is based on a sample of 130 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Home Shopping Network is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Home Shopping Network number, but it is also the day with the shortest hold times.
Why Customers Call Home Shopping Network
If you have time to do a bit of reading before you call Home Shopping Network, we recommend you read over some of our problem-specific articles.
The Home Shopping Network (HSN) is a popular television network and online retailer that offers a wide range of products, including fashion, beauty, electronics, home goods, and more. It provides an interactive shopping experience where customers can watch demonstrations and product presentations from the comfort of their homes. HSN allows viewers to purchase featured items by phone or online, with flexible payment options and convenient delivery services. With its extensive product selection and exclusive deals, HSN aims to cater to the diverse needs and preferences of its customers. Whether looking for fashionable apparel, innovative gadgets, or unique home decor, HSN provides a convenient and entertaining platform for customers to discover and shop for various products.
Click the link above to get answers to just about any Home Shopping Network customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Home Shopping Network is extracted from issues that customers have reported to GetHuman.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Home Shopping Network provides this option.
Home Shopping Network Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Home Shopping Network customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Home Shopping Network's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Home Shopping Network agent. This phone number is Home Shopping Network's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-933-2887 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Home Shopping Network first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Home Shopping Network has 2 phone numbers. It's not always clear what is the best way to talk to Home Shopping Network representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Home Shopping Network. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Home Shopping Network. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.