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Can I cancel or change an order?

Asked 2 years ago
Home Shopping Network recognizes that there are times when customers may need to cancel or change their orders. Generally, once an order is placed, it is processed quickly to ensure timely delivery. Therefore, it may not be possible to cancel or modify an order once it has been submitted. However, if you realize you need to make changes soon after placing your order, there may be a limited window of time to do so. It is advisable to act fast in such situations. Typically, if an order has not yet been processed for shipping, customers may have an opportunity to alter their order details. For specific guidance, customers are encouraged to check the order details on their account page. This information generally provides updates on the status of the order and may offer options for cancellation or modification. If canceling or changing an order is not possible at that stage, customers may consider returning the item once it arrives, as Home Shopping Network often has a return policy in place. For more precise information regarding each order, it is beneficial to refer to the current web page, which typically contains details on policies and procedures related to order management.
Answered Jul 23rd 2025

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