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Handybook Customer Service

Phone Number & Contact Info

Handybook's Best Phone Number

888-847-6036
Toll-free·Calls Customer Service·Most popular Handybook number
Free tools for easier calling
Q:

How do I talk to a live human at Handybook?

A:Press 2 then 4 then 2. Our free phone can also navigate phone menus to get a live human at Handybook for you.
Q:

Does Handybook offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri: 8am-5pm EST. The least busy day is Monday, and the most busy day is Friday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Handybook below.

Let us call and talk to Handybook for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Handybook phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then 4 then 2

What are the hours and when should I call?

Handybook operates the call center for this 888-847-6036 phone number Mon-Fri: 8am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Handybook call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Handybook phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Handybook staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Handybook is Monday. The most busy day to call is Friday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Handybook

In summation, the best day to call Handybook is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Handybook staffs the call center well on Monday.

Why Customers Call Handybook

If you have time to do a bit of reading before you call Handybook, we recommend you read over some of our problem-specific articles.

What is Handybook's pricing policy?

Handybook's pricing policy ensures transparency and flexibility for our customers. We offer competitive and affordable rates for our wide range of services, including home cleaning, handyman tasks, furniture assembly, and more. Our pricing is based on various factors such as the size of the task, location, and duration. Each service has a predetermined base price, which can be customized based on specific requirements or additional services. Customers have the option to book services for a specific time or select a flexible time slot with an estimated duration. To cover our costs, we charge a small service fee along with the base price. Our pricing policy aims to provide customers with a fair and clear understanding of the cost associated with their requested services.

Are Handybook professionals insured and bonded?

Yes, Handybook professionals are insured and bonded. At Handybook, we understand the importance of protecting our customers and their property. All our professionals are highly trained and have undergone thorough background checks. In addition, they carry insurance coverage, including general liability insurance, to provide peace of mind to our customers. This coverage protects against accidental damage or injuries that may occur during the service. Furthermore, Handybook professionals are also bonded, which means that in the unlikely event of theft or loss of items during the service, our customers are protected. Rest assured, with Handybook, you can trust that our professionals are insured and bonded to ensure a secure and reliable experience for all your home service needs.

What is Handybook's cancellation policy?

Handybook's cancellation policy allows customers to cancel their bookings up to 24 hours before the scheduled service time without any penalty. However, in case of a late cancellation or no-show, a fee will be charged. If a cancellation is made within 24 hours of the booking, the customer will be charged a cancellation fee equivalent to 50% of the service cost. This fee compensates the service professional for their lost work opportunity. Handybook understands that unexpected circumstances can arise, and they strive to provide flexibility to their customers. To cancel a booking, customers can easily do so through their Handybook account or by contacting the customer support team. It is advisable to review the cancellation policy on the website for any updates or changes.

Top Handybook customer service problems

Click the link above to get answers to just about any Handybook customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Handybook is extracted from issues that customers have reported to GetHuman.
Handybook issues reported to GetHuman

More Handybook Customer Service Contacts

There are of course other ways to contact Handybook customer service besides the phone. Below we list the best ones, by medium.

Handybook Customer Email Addresses

team@handybook.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Handybook will reply our your email.

Handybook Customer Help Desk / Web Support

handy.com - Customer Service
This is the best way to contact handy. Very quick response times.
As a last, sometimes only, resort- Handybook customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Handybook's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Handybook agent. This phone number is Handybook's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-847-6036 include and other customer service issues. Rather than trying to call Handybook first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Handybook has 1 phone number. It's not always clear what is the best way to talk to Handybook representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Handybook. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Handybook. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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