Gexa Energy Phone Number

Call Gexa Energy customer service faster with GetHuman

Customer service
  • Calls Gexa Energy's Customer Service department
  • The average hold time is 3m
  • The current wait is approximately 3m
  • Hours are Mon-Fri 7am-8pm, Sat 8am-2pm CST
  • The best time to call is 9am
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live Gexa Energy agent: At the first menu, you must choose options 1-3. Next, you have to enter your zip code. Next, you have to put in your address. Then press 2. Then press 5.
  • What you hear when you call: To set up new service, press 1. If you are an existing residential customer, press 2. If you are an existing commercial customer, press 3.

Reasons customers like you called recently

I am trying to make a payment with your automated system and it just goes around in a loop
I just paid the *** to have my switch hold taken off. It posted this morning
I'd like to make arrangements to pay my bill on the **th. I pd half of it already and...
Need help setting up online account.
My electricity is off
I’m trying to start service today I sent in my documents to *****@***.com
I was needing to pay $*** on my. I’ll today and the rest on Saturday.
If I switch to gexa, will you pay my termination fees from my current provider
Requesting assistance with electric bill
I am from India, trying to setup the electricity provider. I am unable to contact the c...

Gexa Energy Customer Phone Number 866-961-9399 - Stats

Phone number to dial866-961-9399
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 8am-2pm CST
Best time to dial9am
Average wait3 minutes
Current wait3 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication70%
Quality of help73%
Customer votes729
Information last updatedFri Dec 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Gexa Energy's Best Toll-Free/800 Customer Phone Number

This is Gexa Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gexa Energy agent. This phone number is Gexa Energy's Best Phone Number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-961-9399 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Gexa Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gexa Energy has 1 phone number. It's not always clear what is the best way to talk to Gexa Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Gexa Energy - by phone or otherwise

While 866-961-9399 is Gexa Energy's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact Gexa Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Gexa Energy.

What is GetHuman's Relationship to Gexa Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Gexa Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Gexa Energy, including their website / help desk. Visit our Gexa Energy Customer Service page for more information.
Gexa Energy Customer ServiceGexa Energy Call-back Service

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