Gexa Energy Phone Number

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Customer service
Current Wait: 8 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 for English. Press 2 for new service.

Reasons customers like you called recently

Hello, I received an email stating I opened an account with Gexa energy. I live in Jack...
this is GetHuman*******. you already have a full description of the problem with gexa a...
electricity cut off for no pymt, bal over $***. I don't have a credit card and had to p...
Services reconnected ASAP
Account has been closed in error and it should not have been I was told by Reliant this...
My name is Jason Lee for my address is **** Webb Road Denton Texas am I pay the deposit...
I am trying to login to MyGexa and change my payment information, but my e-mail, which...
Need an extension for payment
We just switched from Reliant to Gexa, because they said we would save money, that thei...
I have paid my bill I need power on ASAP! Thank u
Puedo comunicarme en espa*ol?
The tech was suppose to come out and connect our service at the house we moved into to...
My Gexa bill has doubled in the last two-three months. The temperature on the usage say...
I need to pay my electricity bill
See more recent reasons for calling

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Customer Number 866-961-9399 - by the Numbers

Phone number to dial866-961-9399
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanPress 1 for English. Press 2 for new service.
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication92%
Quality of help76%
Customer votes732
Information last updatedThu Nov 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Gexa Energy's Best Toll-Free/800 Customer Phone Number

This is Gexa Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gexa Energy agent. This phone number is Gexa Energy's Best Phone Number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-961-9399 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Gexa Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gexa Energy has 1 phone number. It's not always clear what is the best way to talk to Gexa Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Gexa Energy - by phone or otherwise

While 866-961-9399 is Gexa Energy's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Gexa Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Gexa Energy.

What is GetHuman's Relationship to Gexa Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Gexa Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Gexa Energy Contact Info

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Gexa Energy Help Desk
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