How do I report a power outage?

To report a power outage to Gexa Energy, customers typically need to follow a few simple steps. For immediate assistance, it is advisable to check Gexa Energy’s official website, where they may provide specific information and contact details pertinent to outage reporting. Generally, customers can report an outage by calling the designated customer service number that Gexa Energy has provided, which is usually available on their website. When reporting an outage, it is essential to have your account information readily accessible, as this will help expedite the process. In addition to phone reporting, some utilities allow users to report outages through their online portal or mobile application. Therefore, exploring Gexa Energy's online resources can be beneficial not only for reporting issues but also for finding updates on restoration times and other relevant outage information. If customers are noticing widespread outages or issues affecting multiple homes, local news outlets and social media may also provide updates. It is important to stay informed and follow any safety procedures during such events.