How do I report a power outage?

To report a power outage to Progress Energy (NC & SC), customers typically have several options available to them. Most commonly, customers can use the online outage reporting tool available on Progress Energy's website. This tool allows users to quickly and efficiently report an outage in their area by providing specific details about the location and nature of the issue. In addition to the online method, customers may also have the option to report outages via a mobile application, if they have installed Progress Energy's official app on their smartphones. This app generally provides a convenient way to report outages while also keeping customers informed about restoration efforts. Furthermore, customers who prefer to speak with a representative may choose to use the customer service phone line. This line typically allows for direct communication with a representative who can assist in reporting the outage and provide updates on restoration timelines. It is always recommended to visit the official website of Progress Energy for comprehensive information, as this will lead to the most accurate and up-to-date contact details and reporting methods available.