Can I transfer my service when I move?

Yes, customers of Progress Energy (North Carolina and South Carolina) can transfer their service when they move. It is recommended that customers take a few steps to ensure a smooth transition. First, they should contact Progress Energy to provide details about their current service address and the new address to which they are moving. Customers typically need to inform Progress Energy about the desired start date for service at the new location. It is important for customers to know that the transfer process may vary depending on the specific circumstances, such as the type of service and the area they are moving to. Progress Energy usually offers options for scheduling service transfers online, over the phone, or through their customer service center. Therefore, customers may find it helpful to visit the Progress Energy website for guidance on the specific process, available forms, and any potential fees associated with transferring service. Ensuring that all details are communicated clearly will help make the transition to the new location as seamless as possible.